Norm Reeves Honda Superstore Cerritos

The team is fun to work with and very knowledgeable. Jose and Jose helped us decide on a great 2024 CRV. Jose and Jose helped us decide on a great 2024 CRV. More

He has great customer service skills and he always there to help if you have any questions he is the best customer service person to help if you have any questions he is the best customer service person More

All the staff were excellent and helped make for an easy and smooth car purchase. and smooth car purchase. More

Service was great but I asked to have a plastic piece of trim tightened around the rear right wheel and it was not done. Now I have to make an appointment to come back just to have it fixed trim tightened around the rear right wheel and it was not done. Now I have to make an appointment to come back just to have it fixed More

In comparison to Honda dealerships in the area Norm Reeves is head and shoulders above the competition. Norm Reeves is a no nonsense business with an emphasis on keeping the customer first. I will co Reeves is head and shoulders above the competition. Norm Reeves is a no nonsense business with an emphasis on keeping the customer first. I will continue to tout the excellent service I received. The Accord I purchased is an excellent vehicle and the price was excellent as well! More

They did not screw the medal compartment onto my oil change correctly. The whole front of my car was scrapping. It was extremely unacceptable that this happened. I took my car back so this issue could b change correctly. The whole front of my car was scrapping. It was extremely unacceptable that this happened. I took my car back so this issue could be fixed. When I received my invoice they wrote down that this visit was for a ' break inspection' not that the metal compartment was literally out and loose. How do I know if this causes issues in the future that I won't have to pay for it? I am unable to have proof of what happened because they wrote something completely xx on the invoice sheet. On the same day I took my vehicle at the end of the visit Trevor also told me to ' give him a good rating or it would be awkward next time' I totally would've if he didn't xx the invoice sheet and write exactly what happened instead of trying to cover it up. More

Went in for a battery change. Called ahead and said they had a replacement! Waited 2 hours only for them to take out my battery and tell me “oh sorry we don’t have it.” Thanks for Called ahead and said they had a replacement! Waited 2 hours only for them to take out my battery and tell me “oh sorry we don’t have it.” Thanks for wasting my time!! More

Norm Reeves Honda had a wide range of options to choose from and they give updates on new deliveries from and they give updates on new deliveries More

Christy Nuval, excellent service! Friendly and attentive to my questions and concerns. Thanks to Christy I Was successfully able to purchase exactly what I wanted and needed. Friendly and attentive to my questions and concerns. Thanks to Christy I Was successfully able to purchase exactly what I wanted and needed. More

I appreciate your team service, they was extraordinarily. I hope you continue with this environment. Thank you I hope you continue with this environment. Thank you More