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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,340 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,340 reviews
Verified Customer
September 25, 2024
Wasted my time dealing with registration issues had to make 2 separate trips to the dealership only to find out the reimbursement check for the fees was sitting on someone's desk for two months. Had to mi make 2 separate trips to the dealership only to find out the reimbursement check for the fees was sitting on someone's desk for two months. Had to miss work to get registration completed as there was less than a week left till tags expired. More
by stancard3
Employees Worked With
Carman, Mike
September 25, 2024
The customer service was really good and they informed me with all the things that I needed to get done either in that visit or the next visit. I was informed of the wait time and things I could have done as with all the things that I needed to get done either in that visit or the next visit. I was informed of the wait time and things I could have done as I waited for my car to be done being worked on. More
by Georgemcdaniel695
Employees Worked With
Thanh Sabatier
September 25, 2024
poor updates, could not locate the car I orders and put a deposit on. Then charged me additional $500 for another same car deposit on. Then charged me additional $500 for another same car More
by gerryemail
September 25, 2024
Bough a car on the 9/1/2024 after two weeks of having the car found a scratch on the rear next to the license plate took it back to the dealer after talking to the sales man and manager no help was offer car found a scratch on the rear next to the license plate took it back to the dealer after talking to the sales man and manager no help was offer More
by Sibarra6310
Employees Worked With
September 25, 2024
Found the car online. Agreed to price over the phone. Everything was ready when we got there for the test drive, signed the papers, and we were done. They made it very Agreed to price over the phone. Everything was ready when we got there for the test drive, signed the papers, and we were done. They made it very easy! More
by StockTsi
September 25, 2024
Maysam is the guy who can give you the best option in the minimum time . I will recommend him for all my friends, definitely. minimum time . I will recommend him for all my friends, definitely. More
by hedhekhmsaa
September 25, 2024
Great customer service. Able to answer all my questions and fill my expectations. Overall, excellent service. Able to answer all my questions and fill my expectations. Overall, excellent service. More
by montesimelda.1209
Employees Worked With
September 25, 2024
I’ve had terrible experience with car dealerships in the past few months. But Christina Nuval reached out to me and since the beginning she made my car purchasing easy and smooth. I am going to recommend he past few months. But Christina Nuval reached out to me and since the beginning she made my car purchasing easy and smooth. I am going to recommend her every time to my friends and family. She went above and beyond to make sure I was getting all my answers and help I needed. I never went to a more understanding care place and process than this one. And I felt very comfortable. More
by nohewv23
Employees Worked With
