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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,306 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,306 reviews

May 13, 2025

The service was done quick, which I really appreciated but they did not reset my dashboard and the message stating that maintenance is due soon, still appears. More

by Taylor G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that your service visit for your Honda went well, Taylor! We also appreciate you bringing the issue with your dashboard and maintenance lights to our attention. If you'd like to reach out to our service team, we can reset the maintenance light for you. Thank you!

May 13, 2025

Customer service is professional and friendly. From the person scheduling the appmt to the kid receiving your vehicle. More

by portilloduo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so proud of our service team, and we're delighted that every team member you worked with treated you well! If there's anyone specific you'd like to mention, we're all ears. Thanks so much!

May 12, 2025

Speedy and smooth experience. Trevor Rodriguez has been my go-to person at Honda. I trust him and am grateful for how he explains everything to me in detail related to my car. The More

by dmdeseriere
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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May 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Trevor is the kind of person you can trust when you're in need! So glad he's become your go-to guy for your Honda. Thanks for shouting him out, and the next time you need a quick fix, Trevor will be here.

May 12, 2025

Great salesman! Helped me out with what I needed! I left satisfied in helping me find the right car More

by chrisdiaz2310
Recommend Dealer
Yes
Employees Worked With
Johnathan Del Campo
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May 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If we were to make a list of our priorities, your satisfaction would be at the top of it. We're thrilled that you found a used Honda you love, all thanks to Johnathan! What upcoming drives are you most excited about?

May 12, 2025

Brian was very kind and helpful and he made my first car buying experience great and easy! More

by zavalanatalie04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats! We always love helping a first-time car buyer. It makes an already exciting process even more exciting! We hope that you enjoy your ride and will be here if you need service help down the road.

May 11, 2025

There’s a reason I’ve been using this dealership for over five years. My service advisor is knowledgeable, friendly and helpful. The service department does quality work More

by Ray8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas, service advisor
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Five years (and counting!) is the best compliment—we’re honored to be your go-to dealership. We’ll keep delivering knowledgeable, friendly service and top-quality work for many more miles together. Thank you!

May 11, 2025

Susanna was amazing! She understood exactly what I wanted and worked to make sure I could get it. She was very efficient & made sure to get me in and out. More

by emilyt5912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Efficiency is our middle name, and we’re so happy Susanna delivered just that! Knowing you got in, out, and back on the road with exactly what you wanted makes our day. Thanks for riding with us!

May 11, 2025

Went looking for used cars but ended up with a new vehicle. I was so happy with the purchase. Lili the lady that helped us was so nice. She gave us so much information and worked very well with us. Ha More

by Caro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lili Mares
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Caro. Who knew a used-car hunt could end in a brand-new adventure? 🚗✨ We’re happy Lili’s expertise guided you to the right choice, and even happier you swung by. Here’s to many joyful drives ahead!

May 11, 2025

Servicing my car is simple and fast with great friendly nice service from Honda employees More

by anthonycruz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Quick, simple, and friendly—that’s exactly how servicing should feel. Thank you for recognizing our team’s commitment to smooth, efficient care. We look forward to keeping your Honda in peak shape!

May 10, 2025

Great customer service, smooth process of purchasing a car, all departments were incredibly helpful, this is my second car purchase through Norm Reeves Honda. More

by cynroney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Portales
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy that your buying experience was as smooth as the drive in a brand-new Honda! Thank you, and we look forward to seeing you back when it's time for purchase number three!

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