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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,193 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,193 reviews

September 10, 2024

Huge Honda dealership and excellent support from service if you ever have a problem with your car. More

by Francisco J F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Marquez
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review, Francisco! We're here for you if there is anything else you need!

September 10, 2024

Very welcoming environment, assisted with the needs of the car. Also gave me more information on what other services my car would need for next visit. More

by bxitlahli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're glad to hear that our team lived up to your expectations.

September 10, 2024

Bad service. Julie did not update me on anything. Car made noise after my oil change More

by liliana.sanchez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your recent experience at our service center. Please contact us at your earliest convenience so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 10, 2024

Bien no pusieron el sticker para mi siguiente cita no acomodan mi millaje .más o menos satisfecha More

by ADRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We hope to service you again in the future!

September 10, 2024

Gracias por el servicio al señor Javier le agradezco po ser una persona onesta por respetar todo lo que le pedí estoy muy satisfecha con el trabajo que se le hizo a mi carro More

by victoriamerlia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review and kind words for Javier! We are happy to learn that you were satisfied with your visit.

September 10, 2024

Working with Christine Nuval and Norm Reeves Honda Cerritos to purchase my new Honda vehicle was a pleasant experience and I never thought I would say that about the process of buying a new car. Chris More

by Happy2025CivicOwner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the name of the finance associate I worked with but working with him was also a pleasant experience
Sep 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your trust and for leaving us a perfect rating! It's great to hear that Christine and the team made sure you had a 5-star experience while looking for your next car. We look forward to seeing you again soon.

September 09, 2024

Excelent services good staff no comment my car is done on time my services advisor is good More

by barttolnnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was our pleasure to assist you, and we're here if you ever need anything else.

September 09, 2024

Good location, large lot, good service and mostly friendly salespeople. I had a pleasant and easy shopping experience. My salesperson was Jose Parada, very knowledgeable and nice to deal with. More

by pifti2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Parada, sales
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect 5 stars! We're delighted to have met your expectations. Please feel free to reach out anytime.

September 09, 2024

Recall work got done much faster than expected. Service advisor very thorough with explanation of work to be performed. More

by Dspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you gave us 5 stars! If there's anything else we can do for you, don't hesitate to visit or contact us.

September 09, 2024

I got my car serviced here and had a great experience. Special shout out to Oscar who assisted me with explaining my cars needs and for helping me with my car throughout the process. Highly recommend! More

by nmelissa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We're here to make your car-buying experience exceptional, so visit us anytime.

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