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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
8,153 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,153 reviews

October 06, 2023

Efficient and superb service from Bryan. He knows his stuffs in your company. Good job. More

by dizon524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Canlas
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Oct 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that Bryan provided you with efficient and superb service. Knowledgeable and dedicated team members like him are important to us. If you ever have more questions or automotive needs in the future, please don't hesitate to reach out.

Helpful
October 06, 2023

Alexis was a pleasure to work with! We told him exactly what we were looking for and thankfully it was in stock! He was very professional and easy to work with. More

by jamie_apostol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez
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Oct 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that working with Alexis was a pleasure, and he helped you find the vehicle you were looking for. Providing professional and easy service is important to us, and we're glad he delivered that. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

Helpful
October 06, 2023

Great services. I got full support from Ty and appreciate all answers from him. Recommend this dealer. More

by Giau Nguyen
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear that you received great service and full support from Ty. Recommendations like yours mean a lot to us, and we're grateful for your kind words.

Helpful
October 06, 2023

Thanks 4 help me with miy questions and u are a great great Deler GOD BLESS U GUYS More

by Juanagarcia6641
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

You're very welcome! We're here to help, and we appreciate your kind words. If you have any more questions or automotive needs in the future, please don't hesitate to reach out.

Helpful
October 05, 2023

Good service, but price (specifically the charge for labor) seemed high, did not seem like a good value. Will consider other certified shops for future service. More

by stevewells812172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize if our labor charges didn't meet your expectations. Our goal is to provide quality service at competitive prices. We'll take your feedback into consideration and continue to strive for the best value for our customers. If you decide to give us another chance in the future, we'll be here to assist you.

Helpful
October 05, 2023

All good fast very informative very communicative good job friendly all good is best one More

by milktest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a fast, informative, and friendly experience with us. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

Helpful
October 05, 2023

Nice and friendly staff, give clearly explain and great advice and quality plus quite service. More

by mayslabsand5u907458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our staff is nice and friendly and that you received clear explanations, great advice, and quality service. Your satisfaction is important to us, and we're here to provide top-notch service every time you visit.

Helpful
October 05, 2023

The dealership does a good job when servicing vehicles and the service clerks takes time to listen to the customer More

by Clleo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph Vargas
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our dealership does a good job servicing vehicles and that our service clerks take the time to listen to customers. Your feedback is appreciated, and we're here to provide excellent service and attentive care every time you visit.

Helpful
October 05, 2023

Helped me very much very grateful for the service provided fast service very thank you More

by onemoreinheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that we were able to help you and provide fast service. Your satisfaction is important to us, and we appreciate your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

Helpful
October 05, 2023

They were great. The process was easy and fair. They even called me to get my oil change unprompted. More

by susie_lat21
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a great experience with us, and that the process was easy and fair. We value proactive service and are glad we could assist with your oil change. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

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