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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,332 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,332 reviews

September 17, 2024

My experience at this dealership and getting a car, was easy, friendly, quick, and hassle free, and great customer care. More

by ella jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E.J. Yeon, Amir
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! Please don’t hesitate to visit us again for all your car needs.

September 17, 2024

Julie, is exceptional. Anytime I come in she is knowledgeable, kind and incredibly helpful. Helping me to understand and help ease my worry. Honda is a better company with More

by marieshar09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review! It was great to assist you, and we’re always here for any future needs.

September 17, 2024

Received an excellent service. Fixing the issue (AC not blowing cold air) was fast and job finished on time as I was told. Staff was professional and helpful. Thank you ! Mahmo More

by Honda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback! We’re glad you had a fantastic experience. Let us know if we can help in any way!

September 17, 2024

The dealer provided a quick and friendly service at arrival. Communicated when my car was done. More

by Carolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad our team gave you excellent service. Visit us anytime!

September 17, 2024

Joseph vargas was rude and didn’t even end up fixing the problem. You guys need to teach your employees how to speak to customers More

by Amit barua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph vargas
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear about your recent visit and want to discuss it with you further. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 17, 2024

really cool guy and helped with any questions i had and explained everything for me to better explain he was awesome and very helpful More

by ayalabrianna0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the 5 stars! Your satisfaction is our priority, and we hope to see you again soon.

September 17, 2024

Indifference and inconsiderate of peoples time and concerns. Lack of communication. Would not recommend this service center. More

by Lucaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley Han
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback as it doesn't sound like the type of service we strive for. Please contact us at a time that works for you so that we can learn about your experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 17, 2024

They were really professional and at the same time I got there kind of late and they still were a Le to help me with a positive vibe and a great job. Recommend them and their team More

by eibanez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re always here for your automotive needs, so don’t hesitate to reach out.

September 17, 2024

Keep good service with your client, Than my service provider did a good service for me More

by JASMINBINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us! We're thrilled you had a great experience—feel free to visit anytime!

September 17, 2024

Mr. Ty Trieu is very enthusiastic and thoughtful, especially he gives very good prices. I recommend everyone to come here. More

by dieuthien02
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! We're here to help whenever you need us. Hope to see you soon!

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