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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,198 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,198 reviews

August 20, 2024

Hossain Ahmed is a fantastic individual who truly prioritized our interests. I initially went to Honda Norm Reeves to purchase a Honda Civic, but he offered me a better deal on an Accord. He did an e More

by Musa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad Hossain was such a big help. Enjoy your Accord, and we hope to see you back at our dealership soon!

August 20, 2024

My service rep was super nice and gave excellent service quick and easy appointment great job! More

by jessyca.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for the 5-star rating! We value your business and look forward to serving you again!

August 20, 2024

All employees I interacted with seemed like I was a bother and uninterested to support when I had a question More

by nancy.2172010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar, Ortega
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Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Nancy, we would like to learn more about your experience so we can make sure your next visit is a 5-star one! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 20, 2024

Came off as Rude but just inexperienced , maybe he still in training he will learn More

by kingray1@att.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stanley Han
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're disappointed that you did not have a positive experience. We'd like to learn more so we can make sure your next visit is a 5-star one! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 19, 2024

great dealership! really large lot with many different options for looking at cars. everyone is also very eager to help which makes the process of getting a car much m More

by queennie nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear that you had a great time shopping for your car thanks to our team. Let us know if there is anything else you need!

August 19, 2024

I love how attentive they were and were able to give me the deals I wanted! More

by Jeanette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5-star review! We’re here for you whenever you need us, so feel free to stop by.

August 19, 2024

Advisors always seem overworked and the wait times are higher than im used to with different dealerships. More

by fmoraleshdzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. Thank you for the feedback; please reach out to us so that we can discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 18, 2024

Great service advisor very helpful will definitely ask for him next time my vehicle is due for service More

by maelarc689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad our service team took good care of you, and we look forward to serving you again.

August 18, 2024

Very good 👍 professional and show good attitude I am very happy to buy my car 🚙 in this dealer More

by Gilberto rivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback! We're looking forward to your next visit with us.

August 18, 2024

Christy Nuval was great, very knowledgeable and super helpful. Went above and beyond to make sure I had everything I needed. George Sabib was also very helpful. Great team at Norm Reeves Honda of Cerrito More

by Justinbrydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star rating! We're glad to hear that Christy and George made your time with us that much better. We’re happy to have been of service and look forward to seeing you again.

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