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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,346 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,346 reviews

September 04, 2024

Christina made it so easy for me to buy a car. She is intelligent, helpful and friendly. I will recommend her to all my relatives and friends. Thank you so much, Christina! More

by pasia29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Brian both 5 stars
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing rating! We're happy you had a positive experience. Our doors are always open for you!

September 04, 2024

Dealing with Cristina is very smooth and easy, she is straight forward and worked with me. I’m very satisfied with the buying experience More

by deanbacalso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star feedback! Don’t hesitate to reach out if you ever need anything—we're here to help.

September 03, 2024

Been coming here since 2008 phil Byrd has been the man helping me get into many Different Hondas over the years between me and the wife we just got our 7th vehicle from him we always go with him great cus More

by johnalbrecht77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased with your 5-star review! Please feel free to stop by or contact us if you need any further assistance.

September 03, 2024

Very poor, they will take advantage of you, charge you so much, now, people are right saying do not bring your car to the dealer. More

by FPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Romero
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned to read your review because it doesn’t sound like the type of customer service we provide. Please contact us at your earliest convenience so that we can discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 03, 2024

Anthony Ortiz will remain one of the top reasons for our vehicle only being serviced at Norm Reeves! More

by bobbya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're thrilled to have met your expectations. Feel free to visit us anytime—our team is always here for you!

September 03, 2024

Great service, and they fixed my car in a timely manner. Would recommend this store to everyone More

by vero_cabanillaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was a pleasure serving you, and we look forward to seeing you again soon.

September 03, 2024

Waiting time was okay, my service advisor was very straight to the point and advised me and made the process quick and easy. More

by Teresa Reynaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salas
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're so glad you had a great experience. Don't hesitate to reach out if you need anything else!

September 03, 2024

They are convenient, friendly and the work is done when promised. They also let you know what other things you may need to have serviced but are not pushy if you decide to do it at another time. More

by Mugzoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to see your 5-star review! Your satisfaction means the world to us. We hope to welcome you back soon!

September 03, 2024

I like the service I got from your service advisor Mr Joseph Vargas. Good job. More

by tonyordovezaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the perfect rating! We're happy to know you had a positive experience. Please visit us again whenever you're in the area.

September 03, 2024

Excelente services is number one dealers in California I recommend everybody for that cars I don’t change Hondas car More

by Carla Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We’re always here to help, so don’t hesitate to stop by or contact us anytime.

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