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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,212 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,212 reviews

May 28, 2024

Horrible service tech and management. I will never bring my car back here again. This dealership used an old washer from last oil change which resulted in an oil leak. More

by Nicole Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that you had a disappointing experience. To discuss this matter please reach out to us when it is convenient so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 28, 2024

Michael Vasquez is incredibly helpful and is always honest with what repairs are needed for our vehicles. This is why we always come to this location for our service needs. More

by quezadaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Michael, and we're thrilled to hear that his honesty and helpfulness keep you coming back. We appreciate your continued trust in us for your service needs!

May 28, 2024

I received great service from the staff at Norm Reeves Honda. They took very good care of me and answered all my questions. They kept me well informed of the status of my car. More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with excellent service and kept you informed throughout your visit. We appreciate your support and look forward to serving you again in the future!

May 28, 2024

Fast and friendly service to get my vehicle done. Highly recommend thank you again for the maintenance More

by poofbegone562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to hear you had a positive experience with our service. Your recommendation means the world to us. Looking forward to serving you again in the future!

May 27, 2024

Avery Richey was our helpful Honda and dealer and found us the exact car we didn't even know we wanted. We planned on CRV but once he showed us the HRV that is exactly what we wanted and the price was ama More

by Tricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Richey
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, Avery and Amir are thrilled to have assisted you in finding your perfect match! We're delighted to hear you're enjoying your new HRV, and we appreciate your kind words. See you on the road!

May 27, 2024

Customer Friendly, able to resolved the issue of my car, will refer friends to use your services if they have car issues, thanks More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted we could assist you with your car, and we appreciate your willingness to recommend our services to your friends. We look forward to welcoming them too!

May 27, 2024

They were friendly and helpful. They had good customer service as soon as we got out the car they greeted us and took good care of us More

by adanav97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Padilla
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing excellent customer service is our top priority, and we're glad we could assist you. We look forward to welcoming you back in the future!

May 26, 2024

We got helped by Albert who was able to explain the entire car buying process. He was very knowledgeable and friendl. Definitely, will recommend him to family and friends who are looking to get a new c More

by reyes.astrid1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Albert provided such a great experience, and we look forward to helping your family and friends.

May 26, 2024

The guys here are the best ! They did everything and more for me and i’m so thankful ! More

by marynamatuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Rodriguez
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you ever need anything else, don't hesitate to reach out. Safe travels!

May 26, 2024

The service was great. Reza stayed with us late helping to get the process done. Thanks! More

by andrea_ybeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with our team.

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