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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,603 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,603 reviews

July 18, 2025

Norm Reeves Honda of Cerritos California always provides excellent customer service and very helpful on customer needs More

by alvarezjose2593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jose, thank you for recognizing our team at Norm Reeves Honda of Cerritos. We’re proud to know our customer service and helpfulness are hitting the mark for you. Your kind words motivate us to keep raising the bar!

July 18, 2025

Trevor provides exceptional service not is he very knowledgeable but makes the process very smooth , associates like Trevor are the reason why I give Honda my business. More

by thalia_95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thalia, you're a true star! Thank you for shining a spotlight on Trevor’s stellar knowledge and his seamless process. Associates like him are the guiding stars that help us reach for the cosmos of top-tier service every day. We’re over the moon that you took the time to share your experience and hope to welcome you back.

July 18, 2025

Service at the dealership was excellent as usual. Trevor has been my service adviser for a number of years. It was good of him to remind me of the fuel motor recall, and he immediately scheduled my a More

by ameelane
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Jul 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this review! Trevor is grateful for your kind words and happy he could help with the recall. We’ll keep that excellent service coming your way!

July 18, 2025

Susanna Yim helped me get my car. She was fast and efficient and made my buying experience great. Very good salesperson. More

by eckissinger0630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for highlighting Susanna’s fast, efficient, and friendly approach. We love hearing how she turned your car search into a great experience. Susanna and the whole team appreciate your feedback, and we look forward to serving you again!

July 17, 2025

Im so happy and glad that Cristy help me so much with the purchasie of Prologue car whichI like very much. With all of offer she gave me the assistance coming back snd forth a big help for me because Im nee More

by mila_villanueva1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats, Mila! We're so happy Cristy could guide you through your first electric purchase and make every step easy to understand. It’s wonderful to hear that her professionalism and patience stood out as you navigated something new. Thank you for recommending us to your family and friends, and we can’t wait to welcome them!

July 17, 2025

I took my car to the dealership for routine maintenance and scheduled another appointment to check another issues for later on the week. When I try to go to my other appointment the car won’t start. After More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Pena
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your car troubles. We take your feedback seriously and want you to feel confident in every visit. Please contact me using the information below so we can discuss what happened and potential solutions. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 17, 2025

Susanna Yim makes a car buying experience a thrill! This is my third Civic all with Susanna at Norm Reeves Cerritos. More

by Richard V Cassman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Woohoo! Congrats, Richard, on joining the three-time Civic owners club! Your support means everything, and we're thrilled that Susanna could help you navigate this exciting milestone. By the way, did you give your new Civic a name?

July 16, 2025

We appreciate the patience and the kindness from Chrysty. She took the time to explain how the car works and stayed until we drove off the lot. We plan to purchase cars for our kids so we will be back and Ch More

by ReyesNguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sending our heartfelt thanks for this praise! Christina will be so pleased. We're glad that she could help your family, and we look forward to welcoming you back when it's time for your kids to buy. Thank you!

July 15, 2025

They helped me out real good and gave me a good deal and helped me though out the whole process. More

by zenon.junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad we could help you snag a great deal and guide you through every step. Thanks for trusting us with your journey. If you ever have any fun road‑trip stories, we’d love to hear them during your future maintenance visits!

July 15, 2025

Excellent service from check-in to check-out. The team was friendly, informative, and patient. More

by amethystmacaspac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi! It’s wonderful to hear our team made you feel informed and welcome from start to finish. Thanks for the glowing feedback, and we hope to welcome you back someday.

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