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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,559 reviews

October 19, 2024

Anthony Ortiz is the best- he always listens to my concerns and talk me through what they will do to remediate the problem. More

by ptl4everandenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept- Anthony Ortiz
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted by your feedback and shout-out for Anthony! Feel free to reach out if you ever need assistance.

October 19, 2024

Great customer service awesome prices and great cars Always recommend to a friend it family More

by gmoses1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're always here to help.

October 19, 2024

Very Satisfied,Helpful,to the 3 gentle mans for helping choose my honda civic thank you so much and god bless you More

by natalyleon87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo espino
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a positive visit! Come back anytime.

October 19, 2024

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States More

by Dvenablee320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Serrano
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2024

Great service 100% satisfied . George was very great with great attitude. I would go back More

by perezangie67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5 stars! Let us know if you need anything in the future.

October 19, 2024

Leo was super nice and he kept me updated in a timely manner. My visit was pleasant. More

by b.belson64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in the service department
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to hear you had a great experience. We hope to see you again soon.

October 18, 2024

After leaving the Honda Service in Cerritos I realized that they did not do the tire rotation as was stated in the services. I will be more aware next time before leaving. Everything else, including the s More

by ddelac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback and would like to speak with you further about your experience at our service center. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 18, 2024

Friendly staff with great service for all your car needs. Highly recommended if you’re in the area. More

by emilyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your fantastic review! We're here anytime you need us.

October 18, 2024

My service was quick initially the rep was not believing my what was wrong with my car but the service replaced the part More

by nancy06121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

So glad we could assist you! Visit us again whenever you need.

October 18, 2024

I came for an oil change and brake that makes a sound every time I press on the brake, it sounds like wind going into a tunnel. The service adviser, Bryan Salas, told me it is a common sound for the brak More

by Nancyt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susanna Yim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are disappointed to hear about your experience with your vehicle after visiting our service center. At a time that works for you, please reach out so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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