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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,559 reviews

October 18, 2024

They gave me xxxx to replace my tire brand new tire and it blows out on the freeway was a defective tire on a new 2025 Honda Accord 42,000 thousand dollars More

by clos925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Castro
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, and we are truly sorry to hear about the issue you experienced with your tire. We take these matters very seriously, especially when it comes to our customers' safety and satisfaction. Please contact us so we can investigate the situation further and ensure that this issue is resolved. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 18, 2024

Great experience overall! Worth the drive for us! Left happy and would definitely recommend to others! More

by time4mckinney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Olvera
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We appreciate you providing feedback about your experience and your future recommendation.

October 18, 2024

Excelente y eficaz servicio de el que me brindaron,estoy muy contenta con mi Honda Pilot More

by Nelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias por tu reseña! Nos alegra mucho saber que estás tan contenta con tu Honda Pilot y que nuestro servicio fue de tu agrado. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Disfruta de tu vehículo!

October 18, 2024

Our Salesman was informative and helpful as we made our choice of vehicle to purchase. We felt comfortable with our purchase. Overall it was a good experience. More

by h34th3r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Espino. Frank Wong
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback and leaving us a five-star review! We hope you enjoy your new purchase and appreciate the kind words about your experience at our dealership.

October 17, 2024

Don't understand why I was told i need fuel and transmission fluid service when got it 2 yrs ago. More

by krissywyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We are sorry to hear about your experience with us and want to help find a resolution. Please reach out to us at your convenience to discuss it further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 17, 2024

Helpful, communicative, and quality work are some of the reasons we continue to patron this dealership. More

by Sarahb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing with us your experience and leaving a five-star review! We appreciate it!

October 17, 2024

Very nice & kind Very helpful to the client thank you so much Ms Christy I’m so glad that you are my agenct More

by Famm13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We appreciate the five-star review and feedback!

October 17, 2024

Darrel Pork had been my Honda guy for the 4th time straight… he’s always super accommodating and always have answers for every question. This time he has given me tips on how to maximize mileage on my More

by joanjernigandds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us a five-star review and sharing with us your experience. We are happy to hear about your exciting new purchase and appreciate you returning to us for another vehicle. Enjoy your new CR-V hybrid!

October 17, 2024

I been taking my car for service since I bought it and the tire light keeps coming on i tell them every time and finally they change my tire and change the valve and it still keeps coming out I don't kno More

by famoustaarsk5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for bringing this to our attention, and we’re truly sorry to hear about the ongoing issue with your tire light. We appreciate your loyalty and want to find a proper solution. Please reach out to us directly so we can discuss this matter further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 17, 2024

The dealership’s service advisor is helpful and knowledgeable. I’m happy with the service provided to my car. More

by m.tafalla130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear you had a good experience with our service team. We hope you will choose us again for your future service needs.

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