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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

April 10, 2024

Robert was very helpful and detailed when explaining what my car needed. He was also and attentive listener when I was explaining my concerns. More

by Patriciagutierrez901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience, we're glad Robert could assist you thoroughly. Your satisfaction is our priority, and we look forward to serving you again in the future!

April 10, 2024

Staff who attended me and my car were respectful and polite. They knew what I needed and didn’t need. More

by bndyvrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that our staff provided you with a positive experience and met your needs effectively. We appreciate your trust in our dealership and look forward to serving you again in the future.

April 10, 2024

They always have my car done on time. They go over everything with me and explain it. More

by doraparedes217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that we could meet your expectations with timely service and thorough explanations. We appreciate your trust in our dealership and look forward to serving you again in the future.

April 10, 2024

My review is Cerritos Honda has friendly staff, clean facility, good customer service, and good service. More

by moises.mljr3
Workmanship
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Apr 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Cerritos Honda. We appreciate your support and hope to see you again soon!

April 10, 2024

My service advisor provided excellent service. Definitely the best service I’ve received at Cerritos Honda. More

by kilanimarie23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Trevor Rodriguez
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Apr 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service advisor. We appreciate your trust in Cerritos Honda and look forward to serving you again in the future.

April 10, 2024

Really loved this dealership! The guys that helped me were true HELPFUL Honda salesmen! Thank you to Albert, Eddie and Amir! They were so awesome and super communicative! I would More

by Kassandra Lepe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Espino
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Apr 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Albert, Eddie, and Amir provided you with exceptional service. We look forward to welcoming you back to Norm Reeves Honda Cerritos in the future!

April 10, 2024

We had an amazing experience in this car dealership everything went perfect specially working with Christy she is the best saleslady we've ever met. She worked with us and made the process of getting o More

by Ivy Pulmano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Christy provided you with exceptional service and made your car-buying experience smooth. We appreciate your trust in us and hope you enjoy your new Honda Pilot HPD!

April 09, 2024

Professional and super clean inside. Associates were very kind and patient. Willing to help. Amazing customer service More

by lynnss94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. Providing exceptional customer service is our priority, and we look forward to serving you again in the future.

April 09, 2024

It was quick and easy to make an appointment and the service advisor was very personable and friendly. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your service needs! We're thrilled to hear that your experience was efficient and enjoyable. We appreciate your feedback and look forward to serving you again in the future.

April 09, 2024

Fast and great service. Good.customer service. Mr.Romero was very nice qnd explain me about my car More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one of this people help.me. was I dian guy
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with us and Mr. Romero. We look forward to serving you again in the future. Drive safely!

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