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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,169 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,169 reviews

April 09, 2024

Friendly service and fast. I will definitely come back for another service need when possible. More

by wilfredoejyl53656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back for your future service needs!

April 09, 2024

Able to handle large volumes efficiently. Wait times reasonable. Waiting room is clean and comfortable. More

by ctadokoro76551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Service
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that you found our dealership efficient with reasonable wait times and a comfortable waiting room. We appreciate your feedback and look forward to serving you again in the future!

April 09, 2024

Francisco garduno es una persona muy amable y muy atento a las necesidades del cliente More

by maria.gallardo.046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We strive to meet our customers' needs. We look forward to seeing you again soon.

April 09, 2024

It was such a great experience. and everything was helpful especially Michael Barr. It was the best. More

by mariapalafox142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, barr
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Michael Barr provided excellent assistance. We appreciate your support and look forward to serving you again in the future.

April 09, 2024

Excellent customer service! There are not many dealerships that service hydrogen fuel cell cars, so I was pleasantly surprised that they were willing to see me the same day I ca More

by ahubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service, especially for unique vehicles like hydrogen fuel cell cars, is always our priority. We appreciate your business and look forward to assisting you in the future.

April 09, 2024

Amazing sales team. It is always a pleasure to work with Mayson to purchase a new vehicle! More

by jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Mayson provided you with exceptional service. We appreciate your business and look forward to serving you again in the future.

April 09, 2024

I arrived at 2:40pm and I left at 10:04pm. It was the longest wait of my life. I purchased a new car so I guess that made it all better. More

by yadieshines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the extended wait you experienced and appreciate your patience. We're glad to hear you're enjoying your new car and hope to serve you better in the future.

April 09, 2024

I come here every time I get my car maintenance and they always treat me well and never push to get extra work done More

by Josesanchez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Salas
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued trust in our dealership for your car maintenance needs! We truly appreciate your loyalty and look forward to serving you again in the future.

April 08, 2024

I recently purchased a new car and I had a wonderful experience working with Luis. He made the process easy and helped me get the best price that works for me. He is trustworthy and super sweet. I high More

by Janeekiim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that Luis provided you with exceptional service. We appreciate your recommendation and look forward to assisting you in the future.

April 08, 2024

The personnel at the dealership welcomed me in a friendly manner and guided me to choose a vehicle suited to our taste and requirements. The financing worked hard to make the numbers match a monthly payment More

by kian.zarnegar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Noori
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Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're thrilled to hear about your positive experience with our team at Norm Reeves Honda Cerritos. It's our pleasure to ensure you find the perfect vehicle and financing options. We look forward to continuing to serve you as a loyal Honda customer!

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