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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,130 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,130 reviews

March 27, 2024

Has my car serviced and the customer service was good. It was more expensive than I felt it should've been and wait time was longer than expected. More

by lisamotton
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and are glad to hear you were satisfied with our customer service. We'll take your comments on pricing and wait times into consideration to improve our services in the future. Thank you for choosing us for your car service needs.

March 27, 2024

Trevor provided 5-star class treatment from the time I walked in. He went above and beyond to make sure I didn't pay the maximum amount! He gave me a loaner and even waited for me a little after hours as More

by lisamotton
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez!!
Mar 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that Trevor provided exceptional service and went the extra mile for you. We appreciate your business and look forward to serving you again in the future.

March 27, 2024

Very friendly - service was good - answered all my questions- Very polite and knowledgeable More

by Westcoastfastball
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 27, 2024 -

Westcoastfastball responded

Mike was a very knowledgeable and polite - thanks Honda - I do recommend lowering your prices for car repairs -

Mar 27, 2024 -

Westcoastfastball responded

Thanks !

Mar 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that our team provided you with excellent service and assistance. We look forward to serving you again in the future.

March 27, 2024

I get my car serviced here for replacement of brake fluids. I always get great experience with Leo Lazcano. I appreciate his commitment to making customer happy. he always let me know as soon as my car More

by younghur.0709
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Jul 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive review! We're delighted to hear that Leo consistently provides you with great service during your visits to our service department. Your feedback is invaluable to us, and we look forward to continuing to deliver excellent service for your vehicle in the future! Thanks again for choosing us!

March 25, 2024

Staff was very kind and answered all questions that were asked. Made sure I felt comfortable. More

by JazlynJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian P.
Mar 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our staff provided you with excellent service and made your experience comfortable. We appreciate your feedback and hope to see you again soon.

March 25, 2024

Diego Cruz was an exceptional car salesman—knowledgeable, patient, and truly dedicated to finding the best option for us. More

by brianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Mar 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience, we're thrilled to hear that Diego provided you with exceptional service! We'll be sure to pass along your kind words to him. We appreciate your business and hope to see you again in the future.

March 25, 2024

This was my first time coming to Cerritos Honda and Diego Cruz was my sales man. Let me just say he is the BEST! Highly recommend going to him. He’s so acknowledgeable, nice, patient, and does the best he ca More

by Karina M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wong, Diego Cruz
Mar 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Cerritos Honda! We're thrilled to hear about your positive experience with Diego Cruz. We'll be sure to pass along your compliments to him. We appreciate your recommendation and look forward to serving you again in the future!

March 24, 2024

Professional, friendly, and patient. He listens to what you want and makes it happen. He is just the best. More

by Chuckie03
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pork
Mar 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We're committed to delivering excellent service to all our customers, and we appreciate your feedback!

March 24, 2024

The dealership was a nice calm aura. I loved the fact they calmly approach you not focusing too much on sales but making a connection with the customers. More

by Alexisperalta714ch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to create a welcoming atmosphere where building connections with our customers is just as important as finding the right vehicle. We appreciate your feedback and look forward to serving you again in the future.

March 24, 2024

Pleasant, nonpressuring, genuine, he really cared to help us. Was not rude was not snarky, was very kind and helpful. Very much appreciated that. More

by samanthaspain97
Recommend Dealer
Yes
Employees Worked With
E.J.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to rate and review your experience with us, it is greatly appreciated!

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