Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,015 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,015 reviews

June 18, 2024

She helped out my fiancé & I tremendously! ! She was very informative about everything we were signing! I appreciate Christy very much will be coming back to her soon!! More

by Jailenearianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Christy. Looking forward to welcoming you both back soon!

June 18, 2024

Susanna Yim is an excellent Sales Manager. She listens and understanding what you want. That’s why I remember her and went back to see her this past Sunday, June 16th. More

by Mei-Lin Ong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Delgadillo
Report | Print
Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with such excellent service, and we appreciate your continued trust in us.

June 17, 2024

I want to thank Susanna Yim, she made my first car buying experience amazing. She made sure I got the best offer, giving me advice and being patient throughout the process! She is the best at Honda! More

by jacquelinr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. Enjoy your new Honda, and we look forward to serving you again in the future!

June 17, 2024

Quick check-in and check-out process each time I am at this dealership location. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear that you've had efficient experiences with us. Looking forward to serving you again soon!

June 17, 2024

Customer service was outstanding. Danny was great! The application process was quick. Highly recommended this dealership. More

by franceliawilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo, Daniel Montoya
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Danny provided you with outstanding service and made the application process quick. We appreciate your recommendation!

June 17, 2024

I bought my car from meysam kaed that’s my third car. I’m buying from him always all I see from him. It’s respect and customer service. More

by K-t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued trust and loyalty! We appreciate your kind words and look forward to assisting you with your future automotive needs.

June 16, 2024

Informative, Despite A Very Long Wait Time, I Did Not Pay For The Recall Service, However THERE Was 4-5 Hour Wait Time. More

by G
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember Not On Here
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the extended wait time and appreciate your understanding regarding the complimentary recall service provided. Your patience is valued, and we strive to improve our service efficiency. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

June 16, 2024

Oscar Ortega was a kind service advisor. I’m so happy with how fast service was done at this location. Thank you Oscar for your amazing customer service :) More

by Carla J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega. Amazing employee
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Oscar provided you with excellent service. We look forward to seeing you again at our dealership!

June 16, 2024

Neal made the experience amazing and well represents the great practices at Norm Reeves Honda. More

by bbconteh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words, we're thrilled Neal could provide you with an exceptional experience! We look forward to serving you again at Norm Reeves Honda

June 15, 2024

Great Service! Went Above and beyond to me get the car I wanted. Highly recommend More

by cherrelle.nickson88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Enjoy your new car, and please don't hesitate to reach out if you need anything else.

1
...
270
271
272
...
1102