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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

February 06, 2024

He was not able to replicate the problem but he was professional and courteous And he had nice hair. More

by yellowheart38
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We appreciate your kind words about our professionalism and courtesy. We strive to provide top-notch service to all our customers. If you ever have any concerns in the future, please don't hesitate to reach out.

February 06, 2024

The whole process was really fast and efficient. The customer service was excellent as well. I was very satisfied with my experience. More

by leticiaosuna1997
Recommend Dealer
Yes
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Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a fast and efficient experience with excellent customer service. We appreciate your business and look forward to serving you again in the future!

February 06, 2024

Bought my first car here at Norms. Had a good experience, quick service, good people and got a great deal. More

by Emmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for choosing Norms for your first car purchase! We're thrilled to hear that you had a great experience with our team. Enjoy your new ride, and don't hesitate to reach out if you need anything in the future!

February 05, 2024

Very good service Very good service and very satisfied with my visit, will go again More

by jesusr.montoya
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mazen Abdeh
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are thrilled to know that you received 5-star service from our team. Please let us know if we can assist you again in the future!

February 05, 2024

David is Awesome! I REALLY REALLY Appreciate his Honesty. He was VERY Patient with ME More

by s.babettemaes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi there! Thank you for sharing your positive experience with David! We're thrilled to hear about his honesty and patience. If you ever have any more questions or need assistance, feel free to reach out. Safe travels!

February 05, 2024

He was really helpful right from the start and helped me get a good deal for my new car. Very friendly and cooperative. More

by Jagannath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gomez
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided helpful and friendly service to ensure you got a great deal on your new car. We appreciate your trust in our dealership.

February 04, 2024

It was great Friendly gave good recommendations and were efficient I was completely satisfied truly More

by jennifer.styzens
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were completely satisfied with our service. If you ever have any further feedback or questions, feel free to reach out.

February 04, 2024

Thanh was very responsive to my questions and delivered the car on time as promised. More

by Teddieted
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with Thanh and our team! We appreciate your feedback and look forward to serving you again in the future.

February 04, 2024

We have been coming to this dealership for about 15 years now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. More

by CJE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty over the past 15 years. We're thrilled to hear about your positive experiences with Susanna Yim and appreciate your continued trust in our dealership. We look forward to serving you for many more years to come.

February 04, 2024

Susanna was extremely helpful when I bought my Honda Hybrid CRV! Went above and beyond to get me the best deal. Will definitely be a loyal customer for Honda. More

by stella.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EJ Yeon, Luis Gomez
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Feb 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided exceptional service and helped you find the best deal on your Honda Hybrid CRV. We look forward to serving you again and appreciate your loyalty to our dealership.

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