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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,238 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,238 reviews

June 18, 2024

Selection of modles to look at and nicer trim levels to look at on the style you're looking for More

by poofbegone562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're delighted to offer a wide selection of models and premium trim levels to suit every style. We look forward to assisting you further!

June 18, 2024

Susanna Yim is an excellent Sales Manager. She listens and understanding what you want. That’s why I remember her and went back to see her this past Sunday, June 16th. More

by Mei-Lin Ong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Delgadillo
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Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with such excellent service, and we appreciate your continued trust in us.

June 18, 2024

es bueno i lo recomiendo sobre todo la atencion te tratan con mucha amabilida i te ofren ayuda para cualquier cosa More

by macario alarcon martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Gracias por recomendar nuestra atención y amabilidad! Estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte de nuevo pronto en nuestro concesionario!

June 18, 2024

She helped out my fiancé & I tremendously! ! She was very informative about everything we were signing! I appreciate Christy very much will be coming back to her soon!! More

by Jailenearianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Christy. Looking forward to welcoming you both back soon!

June 18, 2024

Chandika De Silva Sales person didn’t tell about the optional service and me to finance department. The guy from finance department did the same thing.his name is Christine More

by shmjafri
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Chandika De Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
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Jun 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any oversight and would like to address your concerns promptly. Please reach out to us directly so we can discuss this matter. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

June 17, 2024

I want to thank Susanna Yim, she made my first car buying experience amazing. She made sure I got the best offer, giving me advice and being patient throughout the process! She is the best at Honda! More

by jacquelinr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
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Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional car buying experience. Enjoy your new Honda, and we look forward to serving you again in the future!

June 17, 2024

I bought my car from meysam kaed that’s my third car. I’m buying from him always all I see from him. It’s respect and customer service. More

by K-t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued trust and loyalty! We appreciate your kind words and look forward to assisting you with your future automotive needs.

June 17, 2024

Quick check-in and check-out process each time I am at this dealership location. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear that you've had efficient experiences with us. Looking forward to serving you again soon!

June 17, 2024

Customer service was outstanding. Danny was great! The application process was quick. Highly recommended this dealership. More

by franceliawilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo, Daniel Montoya
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Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Danny provided you with outstanding service and made the application process quick. We appreciate your recommendation!

June 16, 2024

Informative, Despite A Very Long Wait Time, I Did Not Pay For The Recall Service, However THERE Was 4-5 Hour Wait Time. More

by G
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember Not On Here
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Jun 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the extended wait time and appreciate your understanding regarding the complimentary recall service provided. Your patience is valued, and we strive to improve our service efficiency. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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