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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,314 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,314 reviews

October 11, 2026

They were great ! I didn't have an appointment but I needed services done that day. They fit me in and my car was done within a reasonable time. Norm Reeves Honda of C More

by pattyleto76
Recommend Dealer
Yes
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Patty, squeezing you into a full day and still getting your car out at a reasonable hour is the kind of service our team is proud of. Consider your spot saved for the next visit.

October 11, 2026

I bought my 2014 Pilot @ Norm Reeves with Mr Jose Sanches nothing but top notch representation. Mr Miguel Cabrera has been my service representative.I know im in great hands. My Pilot is running at 100%. Wi More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every good pilot trusts their crew, and knowing you feel "in great hands" with Miguel means a lot to the whole team. Jose will be happy to hear his part in your journey stuck with you, too. Keep logging those miles, Fred. We'll keep you cleared for takeoff.

October 11, 2026

Quick and easy. Good customer service and communication regarding updates on the status of my car. More

by joanne_caberto
Recommend Dealer
Yes
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Out for delivery, then delivered. Clear updates make the whole wait easier, and our team will keep that standard every time your car comes through, Joanne.

October 11, 2026

Excellent service, knowledgeable, helpful and very friendly. Communicate clearly. Inform any update on my vehicle. Put customer first. And very sincere. More

by hawfrancisco7
Recommend Dealer
Yes
Employees Worked With
Rueben Marquez
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Top marks across the board! Keeping you updated and treating you with sincerity is what we want every customer to walk away with. We'll keep that grade point average up for your next visit, Francisco.

October 10, 2026

When I picked up the car there was trash left in there by the tech, papers, empty bottles, etc More

by Klo42587
Recommend Dealer
No
Employees Worked With
Ramiro, he was great. When I picked up my car, the tech left several pieces of trash on the car.
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Oct 10, 2026 -

Klo42587 responded

Expected more from such a great dealership

Oct 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Picking up your car and finding it less tidy than you left it is not the experience we want for anyone. We take pride in returning every vehicle in great shape and would like to hear more. Please reach out to us so we can look into your visit. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 10, 2026

My experience with Mr. Barr was good. He was friendly and helpful. However, I didn't get a notification that my car was ready and waited and an extra 30 minutes before goin More

by Tnorwoodlee
Recommend Dealer
No
Employees Worked With
Michael Barr
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Being left waiting with no word that your car is ready is frustrating, especially after a visit that was going well. It's great to hear Michael took good care of you. We want every part of the visit to match that, start to finish. Please reach out to us so we can look into what happened. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 10, 2026

very fast, effective, and efficient. Bar was amazing with informing me every update about my vehicle More

by rayvenreid22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bar
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your visit hit the trifecta: fast, effective, and efficient. We appreciate the five stars!

October 10, 2026

No matter what kind of work I need on my car, Norm Reeves is always there to assist and get me out in a matter of time More

by Junehaynes21
Recommend Dealer
Yes
Employees Worked With
Rubin
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Oct 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It's an honor to be your trusted place, June. See you next time!

October 08, 2026

Very nice and supportive Took great care of my car and the repair was covered by Honda. Amazing job and very fair More

by Ashleytbe
Recommend Dealer
Yes
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Oct 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Our service team keeps a first aid kit ready for every car that rolls in, and yours got the full treatment. We patch things up with support and fairness. Whenever your car needs a little TLC, Ashley, we'll be ready.

October 08, 2026

I had an appointment at 7 a. m.; I arrived on time, but I ended up waiting for two and a half hours. More

by Janet1216serna
Recommend Dealer
No
Employees Worked With
Very disappointed with the wait for maintenance.
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Oct 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for letting us know about your experience. Starting your day with a 7 a.m. appointment means you're counting on a smooth, timely visit, and we hear your frustration. Janet, our team would welcome the chance to connect with you directly. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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