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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,683 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,684 reviews

June 07, 2026

Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here a More

by diaz1usc
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Three vehicles later, Francisco is putting together quite the highlight reel. Building that kind of trust over multiple purchases doesn't happen by accident, and we're thrilled Brandon helped continue the tradition. We'll make sure both of your customer service superstars see this review.

June 07, 2026

Extremely satisfied with the purchase and the service received. This is my second time buying from Norm Reeves Honda and I will definitely be back in the future. Francisco and Brandon were awesome, they More

by diaz1usc
Recommend Dealer
Yes
Employees Worked With
Francisco G. and Brandon M.
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The first purchase introduces you to a dealership. The second purchase confirms whether they earned your trust. We're honored you came back and even happier to hear Francisco and Brandon helped make the experience another memorable one.

June 07, 2026

Great, efficient, clean Helpful, not judgy, welcoming, quick, communicative Cerritos Honda was pretty chill dudes More

by michaelaabbayona
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Michaela, this review has great energy. Helpful people, clear communication, zero judgment, and a smooth experience from start to finish. That's exactly the vibe we're aiming for.

June 07, 2026

I always receive excellent service from my service rep Thanh when I take my car in for any type of service. More

by cynawharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Trust is built one visit at a time, and Thanh has clearly been stacking up those positive experiences for you. Thank you for continuing to place your confidence in him and our service team.

June 06, 2026

Always a great experience with Norm Reeves Honda. Ruben is exceptional!!! Im always at home with Norm Reeves Honda More

by liddieb3333
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We should probably save you your favorite spot at this point. Thanks for continuing to trust Ruben and the team. Familiar faces and great service make for a pretty good combination.

June 06, 2026

Very professional sales department , no stress, no pressure , comfortable transaction ?? They got me life time customer More

by ikedadabhoy
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The best customer relationships are built through trust, comfort, and feeling like everyone is on the same team. We're honored to have earned a lifetime customer. See you next time.

June 06, 2026

Very good! Brandon was very attentive and calm spoken all throughout the process. Brandon was a good salesmen and engaged in small talk making us feel comfortab More

by espectacionm20
Recommend Dealer
Yes
Employees Worked With
Brandon Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Medina
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Buying a vehicle is easier when the person across the desk talks with you instead of at you. Brandon's easygoing personality and attentiveness helped create exactly that kind of experience. Thanks for sharing your feedback.

June 06, 2026

Friendly fast service Very welcoming professional atmosphere Easy to make appointments online Services prices are reasonable and love the coupons they offer More

by brendakobe
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Brenda! It's great to hear that every part of your visit, from booking online to getting back on the road, was a positive one. We're always happy to be in your corner when service time rolls around.

June 06, 2026

Honest, took the time to explain what needs done with my vehicle. Great customer service attentive and got us in and out of the dealer without delays More

by terri.alvarez.9
Recommend Dealer
Yes
Employees Worked With
Javier and Anthony Ortiz
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Terri. Great service starts with listening, and we're happy our team took the time to explain everything clearly and honestly. Every vehicle has questions that need answers, and our team helped make everything easy to understand while keeping your visit moving efficiently. Thanks for choosing us.

June 06, 2026

It was great from the start they worked fast and efficiently and got me out of there quickly More

by briana_parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael barr
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Briana, thank you for the lovely review! Like a perfect spring day, your visit was bright, smooth, and gone before you knew it. We're glad the team helped make everything quick and efficient.