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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,706 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,706 reviews

August 28, 2024

Javier was friendly and was able to resolve what I needed very quickly. Very satisfied with the service. More

by wilsenkosasih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to hear you had a wonderful experience! We look forward to seeing you again soon.

August 28, 2024

She was to the point, fair, professional, on time and easy to deal with. Complete the opposite of a car salesperson! 100% guaranteed More

by brianhevans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're thrilled you had a great experience, and we can't wait to assist you again.

August 28, 2024

Trevor is always, patient, knowledgeable, and kind. He does a great job answering all of my questions and if he doesn’t know the answer, he always gets back to me. More

by alidacedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the review for Trevor and the 5-star rating! It was a pleasure assisting you, and we hope to be of service again soon.

August 28, 2024

Not satisfied for diagnosing spending $1400 problems still there. Don’t know whom to talk parts is discounting. No one telling me what competitive part can work. More

by bipianm2155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Trevor in service dept.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your recent visit with us and understand your frustrations. Please reach out to us so that we can discuss the situation more. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 28, 2024

I like honda car and the dealership and the waiting are pretty good,and people they are very nice and friendly More

by jorged_081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic feedback! We're so glad you enjoyed your experience and hope to see you again soon.

August 27, 2024

I went in for a maintenance and my car was ready to go within 2 hours. More

by paurenteria94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We’re here whenever you need us—come back and visit anytime!

August 27, 2024

Service man was knowledgeable, professional and provided updates to when my car would be done More

by Patricia_Cram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Patricia, we would like to learn more about your experience so we can make sure your next visit is a 5-star one! Please let us know at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

Quick, efficient oil change service with friendly staff, reasonable prices, and excellent attention to detail. More

by Osh lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're happy to have exceeded your expectations and hope to see you again soon.

August 27, 2024

it was quick service and I got the deal I was looking for staff was helpfull More

by Fiaz Shah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re grateful for your 5-star rating! It was a pleasure serving you, and we look forward to welcoming you back.

August 27, 2024

I really like the sincerity when it comes down with the numbers and love the staff More

by gsandragalindods34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic review! We're so glad you had a great experience. Come back anytime!

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