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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,141 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,141 reviews

December 10, 2023

We had fantastic experience with Susanna she was friendly, knowledgeable, and went above and beyond to make sure found the right car for my needs More

by Aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Susanna. Providing top-notch service is our priority, and we're grateful for your positive feedback. Enjoy your new car!

December 09, 2023

It's a pretty fair experience. It's a pretty good experience getting my vehicle service. I am glad because the service is getting quicker. More

by justkaitlove72
Recommend Dealer
Yes
Employees Worked With
Julie Carnales
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with our service! We're delighted to hear that you've noticed an improvement in the speed of our service. We appreciate your feedback and look forward to serving you again in the future.

December 09, 2023

They were professional and courteous during the entire experience. They were respectful of my time and worked with my military situation. More

by mtopino
Recommend Dealer
Yes
Employees Worked With
Diego Cruz, Diego Cruz
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Serving our customers, especially those in the military, is a privilege, and we appreciate your business. Safe travels on the road ahead!

December 09, 2023

I went for a door problem after a month i come back again with the same problem and they told me i have yo pay more to fix again More

by Jakelyn_janet
Recommend Dealer
No
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience, and we understand your frustration. We'd like to learn more about your situation to see how we can help. Please feel free to contact us directly to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 09, 2023

Fast and courteous service with convenient appointment in advance. Very reasonable price. Overall great experience. More

by junqian90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service fast, courteous, and reasonably priced. We appreciate your support and look forward to serving you again in the future.

December 09, 2023

Very good ? ? I like the treatment they give Good service they treat us with respect More

by Irmaleon0820
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our excellent service and respectful treatment. We look forward to serving you again in the future. Safe travels!

December 09, 2023

Excellent customer service from all employees. Employees have great customer service, they make you feel welcome and they make sure you're satisfy with your vehicle maintenance service. It's beyon More

by ms.hernandez27
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're delighted to hear that our team provided excellent customer service and exceeded your expectations. We appreciate your loyalty to Cerritos Honda and look forward to serving you in the future.

December 09, 2023

The person was quick and efficient He was friendly and courteous although it took longer than expected More

by vaquera.gabrielaa
Recommend Dealer
Yes
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Safe travels!

December 09, 2023

When we arrive got greeted right away by john forgot his last name. He help us to test drive a car. Then send us to ugur who was also very helpful. Just wish i would had got more more my car that i traded i More

by Knukles1a
Recommend Dealer
Yes
Employees Worked With
Ugur sisman
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, and we're delighted to hear that John and Ugur provided excellent service during your visit. We appreciate your feedback and will certainly consider your trade-in value for future improvements. We hope you enjoy your new car!

December 09, 2023

Easy fast and honest ? ? He was very kind and the sales person Ugur Sigman was very nice and he showed me all the new gadget More

by frednzandi
Recommend Dealer
Yes
Employees Worked With
Allen nouri
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Ugur Sigman and our team. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels in your new car!

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