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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,142 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,142 reviews
December 09, 2023
It was good, I just didn't feel like much negotiation was done to help me, but it was good overall. done to help me, but it was good overall. More
by anaid_999
Verified Customer
December 08, 2023
Everything ok but the text to tell me the car was ready didn't reach me. I was waiting but no one notified me. However the sales person who helped me with the how-to video etc made up for that. didn't reach me. I was waiting but no one notified me. However the sales person who helped me with the how-to video etc made up for that. More
by susanmarlett
December 08, 2023
Excellent Customer Service! I really felt that the staff showed me that they cared, like I was family. For that I am so gratetful..! I really felt that the staff showed me that they cared, like I was family. For that I am so gratetful..! More
by dollywelch1
December 08, 2023
When we first got there everything was good Aaron was very talkative which was good he gave us a time when my car will be done. We waited until 1240 and my car was sitting outside done and I was not awar very talkative which was good he gave us a time when my car will be done. We waited until 1240 and my car was sitting outside done and I was not aware of it wasn't for us to go out side and ask if it was done we would have been waiting for hours. There was another gentleman I didn't get his name he wasn't helpful and said did you guys pay for it yet I said no then he goes there Aaron we asked if it was done and he was like oh ya the paperwork is over at my desk. I just did not care for end process I should have had to ask if my car was done and especially see it just sitting outside More
by gmgarcia89
Employees Worked With
Aaron Perez
December 08, 2023
Our experience was easy. I've never bought a car and felt so comfortable. Kim was always available for questions, and made purchasing a car quick and stress free. She is frie I've never bought a car and felt so comfortable. Kim was always available for questions, and made purchasing a car quick and stress free. She is friendly and I would recommend her to anyone looking to buy a Honda! We love our new car! More
by sanfordmomx3
Employees Worked With
Kim Kelly
