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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,706 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,706 reviews

August 22, 2024

Service very pla ent experience ,on time, they explained every thing in detail personal very friendly More

by rodriguezmj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Me. Marquez
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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the amazing review! We're glad you had a great experience and look forward to serving you again.

August 22, 2024

Everyone is always very nice and the pricing is reasonable. I just wish it didn't take all day. More

by Shaneri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave your review! Keep us in mind the next time your vehicle needs service; we're here for you!

August 22, 2024

The service was quick- oil change and tires rotated. Price was reasonable. I will be returning for the transmission fluid change. Thank you. More

by MSandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback! Our team is here to assist whenever you need us, so please visit us again soon.

August 22, 2024

Excellent service and agents to assist me. Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you More

by rachel2898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We hope to work with you again soon- let us know if there is anything else you need!

August 22, 2024

Excelente sales person. Knowledgeable and friendly person provided information as requested and over all an excellent buying a new car experience More

by ernestovelasco448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We’re here for any of your future needs—just reach out when you’re ready.

August 22, 2024

Thanh was a great person who helped us out alot. He helps us service our other car as wel. Always a great person to look forward to. More

by juniorelmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh (5 stars)
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Aug 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your 5-star rating! We're glad to hear that Thanh made your visit with us so great. We look forward to your next visit!

August 22, 2024

Christy Nuval provided excellent customer service! I wouldn't go to anyone else and will refer her to everyone: from my colleagues throughout the hospital,doctors, nurses , and including my family..No More

by mpromutico
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to post this review! We're thrilled to hear how Christy made sure you had a great time at our dealership. We're here for you if you need anything else!

August 21, 2024

Excellent. They very accommodating and very helpful. I love what they did to my car I'm satisfied. More

by kruschen49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vargas. He is kind and very accommodating.
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Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your 5-star review! If there's anything else we can do for you, please don't hesitate to visit us again.

August 20, 2024

Came off as Rude but just inexperienced , maybe he still in training he will learn More

by kingray1@att.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stanley Han
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Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're disappointed that you did not have a positive experience. We'd like to learn more so we can make sure your next visit is a 5-star one! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 20, 2024

All employees I interacted with seemed like I was a bother and uninterested to support when I had a question More

by nancy.2172010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar, Ortega
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Aug 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Nancy, we would like to learn more about your experience so we can make sure your next visit is a 5-star one! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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