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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,165 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,166 reviews
November 23, 2023
Customer service was great, needed an oil change but procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled i procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled in the dealership. Joseph Vargas helped me, he was very kind and professional. He recommended what my car needed and was very detailed in explaining what it was. No pressure in trying to get me to do more than I could at the time. I trusted his recommendations. He kept me informed of my car’s progress. More
by foursheridans
Verified CustomerEmployees Worked With
Joseph Vargas
November 23, 2023
Great experience, excellent customer service. Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: More
by jared242204
Employees Worked With
Michael Barr
November 23, 2023
the person who shows the vehicle is not the person who sells it. Bad experience with not working system and the impression is that I was cheated. To late to make a complaint but deeply disappointed. I wil sells it. Bad experience with not working system and the impression is that I was cheated. To late to make a complaint but deeply disappointed. I will buy another car this January but certainly not at this dealer N Reeves A5 Cerritos. More
by pcupen
Employees Worked With
Other Employees :
I can't remember his name, more suspicious now
November 23, 2023
was there 6 hours did oil change and car brakes were being checked making noise nothing was resolved I would have to take car leave it there to check out noise. brakes were lubed being checked making noise nothing was resolved I would have to take car leave it there to check out noise. brakes were lubed More
by sernalaura3
