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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,442 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,442 reviews

December 21, 2023

Very professional, met the expected experience. Informative helpers. Fast. Effective. Easy appointment. Clean environment, perfect communication. Excellent work. More

by Italymendez93
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to have surpassed expectations during your time with us.

December 21, 2023

Service agent responding to my needs quickly. There service agent/advisor expressed to me what areas need to be worked on. More

by Odona39
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad to know that you had a 5-star experience with us.

December 21, 2023

Very comfortable environment with a sense that everyone there is wanting to help get customers set up the best they can. It was a very pleasant experience! More

by kamalimeesha
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear your visit with us was worthy of five stars.

December 21, 2023

Albert and Kim were amazing Made the whole situation easy and fair. Fair, Informative, and Helpful More

by salflowin21
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rosales
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We're glad to know that Albert and Kim took care of you during your time with us.

December 21, 2023

I think I got taken advantage of. I don't think the deal was a good one . More

by troydeon83
Recommend Dealer
No
Employees Worked With
Daniel Montoya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Montoya
Dec 21, 2023 -

troydeon83 responded

When it's all over I will be paying almost double..

Dec 26, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We want to assure you that we care very much about the experience that we provide our customers, and we are concerned by your feedback. Please reach out to us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 21, 2023

I had a great experience. Susanna helped me out. We drove to a different lot to pick up the car I wanted, She was very helpful and I had a second great experience at Cerritos More

by Natbarrios_73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We appreciate you sharing your feedback with us, and we're glad to hear Susanna made your time with us even better.

December 20, 2023

I got $2400 in repairs for several things. This was the second visit since getting a new master key. my trunk and panic button still don't work. My service advisor said to bring it back and th More

by bluefile22
Recommend Dealer
Yes
December 20, 2023

Great Amazing I went in for multiple services and the vehicle was completed at the approximately time that was given. Vehicles alignment was great More

by Martin4335
Recommend Dealer
Yes
December 20, 2023

Very good service Honda Civic is my dream car Honda Civic is a world class car More

by harshadmody87
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Magana
December 20, 2023

Friendly, patient, reassuring Satisfied with overall experience, all my questions were answered, left the dealership happy More

by msalguero016
Recommend Dealer
Yes
Employees Worked With
Kim Lujan
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