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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,437 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,437 reviews

December 20, 2023

They made car buying experience enjoyable an easy They made car buying experience enjoyable an easy. Seamless process an was respectable of my time. More

by shana.carlos
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
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Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving your review! We're glad to know that your time with us was worthy of five stars!

December 20, 2023

Excellent customer service from both Luis Gomez & Robert Villarreal. Luis was very patient and detailed. Asked me questions to understand what I was looking for, in order to match me with the perfect car. R More

by Alina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal , Luis Gomez
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Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving your review, Alina! We're happy to know that Luis and Robert helped make your time with us even better. Enjoy your next drive!

December 20, 2023

He was great. I appreciate his efforts in making the deal and helping us get the car we wanted. More

by djc777
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
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December 20, 2023

friendly and helpful and knowledgeable I was so pleased with Cerritos Honda . They went above and beyond to helping us find the perfect car More

by Aurora
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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December 19, 2023

Sold me a car that has an issue, won't give me a loaner car. Can't get ahold of anyone. More

by brysonwolters
Recommend Dealer
No
Employees Worked With
Albert Rosales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rosales
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Jul 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry for the inconvenience you experienced at our dealership. Please reach out to us at your earliest convenience to discuss the matter further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 19, 2023

Pedro S. Did an excellent job of assisting me in buying my first car! Everything flowed organically and made the whole experience very easy. More

by alexis92
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Pedro! We're thrilled to hear that your first car-buying experience with us was seamless. We appreciate your kind words and look forward to serving you in the future. Safe travels!

December 19, 2023

Great, he took his time and also took care of my brakes, which were bad! More

by eljefe_52
Recommend Dealer
Yes
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're delighted to hear about your positive experience, and we're always here to ensure your vehicle is in top-notch condition. Safe travels!

December 18, 2023

Plenty of seating for those that wait. Manny Sanchez was the person that assisted me & I rate him a 5 for excellent. Plenty of seating for those that wait & vending machines for snacks. Ea More

by Myhouse911
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he was definitely detailed & kept me posted.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear Manny provided excellent service. We appreciate your feedback and look forward to serving you efficiently in the future. Safe travels!

December 18, 2023

Good customer service Great customer service Attention to detail and friendly interaction Overall experience was very positive Excellent work More

by redj730
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's our pleasure to provide excellent customer service and attention to detail. We look forward to serving you again in the future!

December 18, 2023

complicated but very helpful. It was a great but very time consuming experience. However, the service everyone provided for me was amazing and extremely helpful, I'm happy. More

by anggiadaiva18
Recommend Dealer
Yes
Employees Worked With
Ignacio Padilla, Ignacio Padilla
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We appreciate your feedback and are delighted to hear that our team provided amazing and helpful service. We're here for you whenever you need assistance. Safe travels!

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