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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

November 11, 2023

Vert professional. Easy check in, quick and complete. Nice facility to wait at. All completed in a timely manner. More

by chiefnamingpeoples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear about your positive experience with our professional service, quick and efficient check-in, and comfortable waiting facility. Thank you for choosing us and for acknowledging our timely completion.

November 11, 2023

Very good Service was good and fast. I was able to get my car back at a respectable time and the advisor was very polite. More

by Kimberly.Ochoa06
Recommend Dealer
Yes
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Nov 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear about your satisfaction with our service's speed and quality, and we're glad that our advisor's politeness contributed to a positive experience for you. Thank you for choosing our dealership and for sharing your feedback.

November 11, 2023

I REALLY FEEL I WILL LET MY FAMILY AND OTHERS KNOW MY EXCELLENT EXPERIENCE AT CERRITOS HONDA THANK U ..IM VERY PLEASED WITH ALL THEE FRIENDLY PEOPLE THAT I MEANT More

by Corina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're incredibly grateful for your intention to share your excellent experience with family and others, and we're thrilled to hear about your satisfaction with the friendly team at Cerritos Honda. Your feedback and the trust you place in us are deeply valued.

November 10, 2023

Write to the point I got the car wanted and I was in and out of there with no problems. More

by Bcooke28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

"Thank you for your feedback! We're thrilled to hear that your car buying experience was smooth and efficient. Enjoy your new ride!"

November 10, 2023

STANLEY HAN is Very Best Person, Patient, Friendly, Professional Knowledge, Care , Wise & Honest… STANLEY very Helpful to make A Deal & I since 2013 I’ve been a Customer NORM REEVES HONDA CERRITOS, Gre More

by Lenny Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
Shawn Shahnawaz
Stanley Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRYAN SALAS, THANH & XAVIER
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Nov 15, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Stanley! We're thrilled to have you as a valued customer since 2013, and we're dedicated to providing the best service and deals. Bryan Salas and our entire team appreciate your support. Drive safely!

November 10, 2023

Very helpful super nice service advisor. Quick service and was updated constantly on the status of my car. Very satisfied with my visit to get my car serviced. More

by alexrderfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Nov 15, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback for our team!

November 10, 2023

Great service! Thanh is always a true professional and answers any questions that I have. More

by erikhernandez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanh Sabatier, Ruben Marquez
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Nov 15, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Thanh provided you with great service and answered your questions. We appreciate your support and look forward to assisting you again in the future.

November 10, 2023

Ruben is excellent. He came to attend me within minutes and got me out of the dealer in 50 min More

by Benjamin_meng@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Nov 15, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us, and we're glad to hear Ruben provided you with a speedy and efficient experience! We appreciate your business.

November 09, 2023

My car window made noises when going up and down. I sent it to service. They said they lubribate it but when I got my car back the problem is still the same. It's very annoying. I had to take the day More

by pauilvvn111977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience and understand how frustrating this must be. Please reach out to us directly so we can address this issue promptly and ensure your complete satisfaction. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

November 09, 2023

Great service professionals n great team over all Great store Technician very Knowledgeable great observations More

by cgutierrez8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team and technicians. Your satisfaction is our top priority, and we look forward to serving you again!

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