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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 12, 2024

I had a wondeful experience and great time purchasing a car at this honda location. Great staff and very accommodating to clients. More

by dexlowdown1630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review!

September 12, 2024

Excellent Customer Service by Joseph Vargas! He is very professional and polite. Thank you very much. More

by areyes4582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s wonderful to hear you had a great experience! Your 5-star review made our day. We’re here whenever you need us.

September 12, 2024

Annoying attitude from the guy and never truly answered my question, just wanted to add some more stuff to my total. 3rd time I come and schedule my recall and I called ahead and said it was good and w More

by Martineztonyd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Magana
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We aim to provide excellent service and are saddened to see you experience anything less. At a time that works for you, please contact us so that we can learn more about your experience with us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 12, 2024

I had an appointment to reset the electrical issues on my car, they told me my wait time would be 4 hours, I had an appointment. This is a new car and I have so many electrical issues. I couldn’t wait so I More

by selarubi3s
Service Time
Recommend Dealer
No
Employees Worked With
Jesus Galeana
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustrations and want to ensure that you are satisfied with your service. We'd like to discuss your experience with us further. Please contact us at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 12, 2024

I got 2 cars on the same day, sales man Eduardo Espino made the experience very fun and enjoyable. Awesome car dealer ! More

by Jonathan L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Espino
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star review and shout-out for Eduardo! We look forward to seeing you again soon.

September 11, 2024

Great customer service by Ty Trieu! He was very patient and helpful with all my questions. This is the third Honda I bought with him. More

by tanyadiep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means the world to us! Let us know how we can continue to assist you in the future.

September 11, 2024

Best Filipina Sales Agent! !! Thanks to Christy Nuval’s efforts, I not only found exactly what I was looking for but also felt valued and well-supported throughout the process. More

by mercadokim00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Choi
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your stellar review! We’re glad you had a great experience, and we’d love to welcome you back anytime.

September 11, 2024

Excellent service, prompt, concise and good accommodation especially to us seniors. No hassles on service advise . Service Advisors were all above par. More

by robertmo983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz, Ramiro Montes
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and 5-star rating! If you ever need further assistance, don’t hesitate to get in touch.

September 11, 2024

Great customer service. Kim Kelly the best salesperson. Friendly staff this is my 3rd Honda with Kim Kelly she's the best of the BEST. I am super happy with financing the Pi More

by nicolebernice5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We’re always here to assist you, so feel free to come by anytime.

September 11, 2024

Excellent service! I came late and they were about to closed but still accommodated me. More

by lenagagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bustamante
Sep 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Let us know how we can assist you on your next visit.

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