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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 12,105 reviews
Verified Customer
September 03, 2024
My service advisor was upset I didn't want to get my tires rotated, he gave me attitude after that. And I could see my car was ready he made me wait another 20mins before giving me my keys tires rotated, he gave me attitude after that. And I could see my car was ready he made me wait another 20mins before giving me my keys More
by prisscillaagarcia74
Employees Worked With
September 03, 2024
First time leasing a car, they did everything they could to be a good help for me. Friendly staff! to be a good help for me. Friendly staff! More
by Alejandra Z.
September 03, 2024
Been coming here since 2008 phil Byrd has been the man helping me get into many Different Hondas over the years between me and the wife we just got our 7th vehicle from him we always go with him great cus helping me get into many Different Hondas over the years between me and the wife we just got our 7th vehicle from him we always go with him great customer service above and Beyond he even met up with me on his day off to help me get into my 2025 Honda Crv Sport L he really cares about his customers and it really shows ty Sir More
by johnalbrecht77
Employees Worked With
September 03, 2024
It was great … Jose Rdrz… help me very much…I get a Honda Accord Hybrid 2024 and is a great auto… Accord Hybrid 2024 and is a great auto… More
by fedeleandro6
September 02, 2024
Kim Kelly was the best sales representative. If it wasn't for her I wouldn't have bought that car. If it wasn't for her I wouldn't have bought that car. More
by David Garzon
Employees Worked With
September 02, 2024
Very professional sales team, good financial options, car is great, was hard to find model, and I can confidently recommend this dealership is great, was hard to find model, and I can confidently recommend this dealership More
by mcintyrere
September 02, 2024
Brought car for regular maintenance still under warranty after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. More
by onbookbird
Employees Worked With
Ruben Marquez
September 02, 2024
Great customer service Albert Rosales is the best! ! Loving my New car thank you Albert ! Loving my New car thank you Albert More
by romero.franco87
Employees Worked With
September 02, 2024
Jerry helped me find the car I needed. He was really friendly and went above and beyond. Jerry did an exceptional job. Jose Magaña seemed to be in a rush with the paperwork and not really e He was really friendly and went above and beyond. Jerry did an exceptional job. Jose Magaña seemed to be in a rush with the paperwork and not really explaining things. He would just ask for initials and signatures. But hey it was almost 9pm so maybe that’s the reason why. I feel it could have been better. I purchased a car last year here and the experience was great. So i decided to return and purchase another since I had great service last time. More
by frmthelbc
