Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,190 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,190 reviews

February 21, 2025

Re-check of the fuel pump recall It was a re-check of the work done on the eighteenth of February. More

by donnabray0
Recommend Dealer
Yes
Employees Worked With
Mr. Montes.
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We hope that your Honda is now running well, Donna! Taking care of recall repairs like the fuel pump fix should be a priority, and we're pleased that we could take care of it for you. If you need service in the future, please do not hesitate to reach out. Thank you!

February 21, 2025

The service representative Micheal Barr was friendly and helpful. I would highly recommend the location. More

by dcardenasgiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Barr
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A comfortable, friendly environment is our aim! We're pleased that we could deliver that to you with the help of Michael. When you return for service, Michael can serve you once again if you like. Thank you!

February 21, 2025

Norm Reeves Honda is now my new favorite dealership. The location is easy to find, it’s large, it’s clean, and they got very cool and kind people working there. Tita Christy Nuval, sales, helped me in a More

by ctrkuya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Villarreal
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

You're sure going to have some fun with your black 2025 Honda Civic Type R! We're happy that Christy could make your dreams come true. When you return for service, we'd love to hear about all the thrilling trips you've been taking, whether around the track or on country roads. Thanks so much!

February 20, 2025

Despite the amount of people being served at this service center the workers moved about smoothly and it was not chaotic. More

by MsRgln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Report | Print
Feb 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're a well-oiled machine much like your Honda! We appreciate you noticing our performance and happy that you benefitted from it. Feel free to schedule your next appointment online--it's as smooth and convenient as you'd expect. Thank you!

February 20, 2025

I was very satisfied with the servicing of my vehicle, i will continue to return to ruben marquez for the excellent service he provided More

by andypalma471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RUBEN MARQUEZ
Report | Print
Feb 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our goal is to make sure that you're satisfied with the service that your Honda receives, Andy. It makes us so happy to read your review about your experience with Ruben! We appreciate it and look forward to seeing you again. Make sure that you review our service specials before your next visit. Thank you!

February 19, 2025

I thought everything was taken care of on my visit however, I received an email a few days later asking me to schedule an appointment to finish up the work done. I was confused so called dealership & More

by rjcd80
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service employee
Report | Print
Feb 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We will have to look into this further to see what other services your Honda required. Thanks for bringing this to our attention. Please reach out when you get a chance so we can resolve any outstanding issues. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 19, 2025

Really helpful and gave me the best deal ,really nice and professional , he won’t waste your time . More

by Cash_cmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're glad that it was worth your time, and we're so excited to hear how you like your new car. When you're ready for your first service appointment, we will be thrilled to accommodate you. Thank you!

February 19, 2025

The customer service was great. Everyone was nice and very kind. I would refer my family and friends. More

by jlblack30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new-to-you Honda! Your car-buying process sounds like it went as smoothly as possible and that our team treated you right. Feel free to pass on our information to your circle of friends and family! We will be more than happy to serve them. Thank you!

February 18, 2025

Staff is so welcoming. I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer. More

by Valerie Becerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Report | Print
Feb 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What an awesome picture, Valerie! Congratulations on your new Honda purchase and your first time buying one. We're sure that Albert, Jesus, and Amir enjoying sharing this momentous occasion with you. If you decide you'd like to jazz up your car with accessories, give us a call. Thank you!

February 18, 2025

Its a good place, front desk help right away and the give us a good service More

by fco_javi_04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new-to-you Honda! We appreciate you telling us about your experience and that you received all the help that you needed. Thanks so much, and we're here when you need your first service visit!

1
...
35
36
37
...
1019