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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,315 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,315 reviews

March 21, 2025

The staff was welcoming, professional and personable upon arrival. He was very attentive and friendly during the whole process. More

by lccantre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez, 5 stars
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted you felt welcomed and well cared for during your visit. Our commitment to excellence extends to offering exclusive service and parts specials that can enhance your experience even further—thanks for sharing your kind words!

March 21, 2025

I am disappointed by Norm Reeves Honda’s Service. I took my car in to be serviced on a Monday. I had an appointment for 10:20 AM. I arrived at 10:05am but was unable to speak to someone/ check in unt More

by Chica3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I bought a car from Norm Reeves in 2007 and 2018
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to see your review, as we always want to prioritize our customers' time. We'd like to discuss this with you further, so we can regain your trust. Please contact me when it's convenient for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

March 21, 2025

They know exactly what their guests need and are very helpful and it makes us feel good . More

by shaina1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your appreciation for our team’s attentive care truly brightens our day. Next time, if you’d like some extra help connecting your tech, we’re happy to offer Bluetooth® instructions to enhance your driving experience.

March 21, 2025

Fast service and communicated well the entire service process. Would highly recommend Honda of Cerritos. More

by mbarb13454334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your feedback truly makes our day! We’re pleased that our efficient process and clear communication impressed you. For added convenience at your next visit, consider using our online service scheduling tool—it’s designed to save you time and effort.

March 21, 2025

Great team, great experience, I loved the fact that didn’t feel pressured to do anything I didn’t want to. They had my car ready in a timely manner. More

by mrsalgado811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped mee
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re grateful you had a seamless experience and that your car was ready promptly. Remember, our Tire Center experts are always on hand to ensure your vehicle performs at its best—thank you for highlighting our team’s dedication!

March 21, 2025

Very professional. Oscar was awesome. He listened my needs and concerns and any questions I had. More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar from Service
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey, Samuel. It’s wonderful to know that Oscar’s attentive listening made a difference for you. We strive to offer insights that help you feel confident in your decisions; be sure to check out our vehicle reviews and comparisons when exploring future options.

March 21, 2025

Prompt professional friendly service thank you iam complete satisfied ready to comeback and do more More

by noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe romero
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hearing that you received prompt, friendly, and professional service is incredibly rewarding. To help keep your vehicle in peak condition, our Maintenance Minder system offers timely reminders for your next service—looking forward to your return!

March 21, 2025

Appt are easy to make- all are helpful. Everyone says hello and are very welcoming More

by gracie08310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Mar 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to hear that scheduling your appointment was a breeze and our team made you feel right at home. While you’re here, don’t miss out on our Honda incentives designed to make every visit even more worthwhile.

March 18, 2025

Friendly and professional staff. They were very attentive to my needs and kept me well informed. More

by oneguytwohuskies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with our team! They truly work hard every day to help customers, so we appreciate you recognizing their efforts. Let us know if you need help with anything else!

March 18, 2025

There’s a reason why this site is the number one seller for Honda in the nation: a huge amount of cars to choose from and professional, courteous staff to assist you and meet your needs. More

by oneguytwohuskies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much! We aim to deliver a truly exceptional experience and selection to all our customers. We look forward to assisting you again in the future. The next time you're on the market for a car, check out our library of vehicle reviews and comparisons for help deciding.

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