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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,346 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,346 reviews

October 28, 2023

Friendly, helpful employees. No high pressure selling tactics. Would be happy to recommend this dealer to my friends. Very satisfied. More

by michaeljonas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Contreas, George Habib
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was friendly and helpful without applying high-pressure sales tactics. Your recommendation means a lot, and we look forward to assisting you and your friends in the future. Safe and enjoyable driving!

October 28, 2023

Darrell was very informative/helpful and was no nonsense. The financing department was also very easy to work with. More

by fredycastillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear that Darrell and our financing team provided you with a smooth and informative experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe driving!

October 28, 2023

They are very nice, I bought three cars from them. And I really liked their service More

by Nooshrat77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty and for choosing us for your car purchases! We're pleased to have earned your trust and appreciate your kind words about our service. If you ever decide to add to your collection or need anything else, feel free to reach out. We're here to assist you.

October 28, 2023

Very nice guy very respectful he knows everything about products and numbers. He saved my time and my money for me to show me lease not finance More

by Shoka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you had a positive experience with our team and that they were able to help you with leasing options. Thank you for choosing us, and we appreciate your kind words. If you have any more questions or need assistance in the future, don't hesitate to reach out. Safe travels in your new vehicle!

October 27, 2023

A big thank you to Albert Rosales for getting us exactly the vehicle that we wanted. We appreciate your kindness & professionalism! We purchased a pearl white 2024 Honda Pilot EX-L with black leather interi More

by erinlouise0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

You're very welcome! We're delighted to hear that Albert Rosales helped you find the vehicle you wanted, and we appreciate your kind words. Enjoy your beautiful 2024 Honda Pilot EX-L! If you ever need anything else, don't hesitate to reach out.

October 27, 2023

My monthly payments are WAY to high for the HRV I got. Servicing my car was great though. More

by alysonheimer
Recommend Dealer
Yes
Employees Worked With
Service greeter, young, cute, and was at an ouml
Oct 31, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Alyson, we appreciate you taking the time to share this feedback. We're sorry to hear that you are unhappy with you monthly payments, but we are glad to know you received great service. If we can assist you with servicing your vehicle in the future please let us know!

October 26, 2023

I was not alerted when my car was finished and they were in the still of closing the waiting area with me still inside. Aaron, the person who was assigned to help me, seemed dismissive of my concerns. I do More

by moralesmarlene75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 28, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced during your visit. Your feedback is valuable to us, and we'll address these concerns to ensure a better experience in the future. We appreciate your understanding, and we look forward to the opportunity to serve you better next time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

October 26, 2023

Very good service. The gentleman was very nice and helpful! Overall a lovely experience if I do say so. More

by veronicamendozasd23277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Mendoza
Nov 01, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear you had a positive experience with us! Thank you for choosing our dealership, and if you ever need any assistance in the future, feel free to reach out. Safe travels!

October 26, 2023

The dealership was a great place to purchase my new vehicle from! Reza was an absolutely outstanding help when discussing the cars and financing. Great for first time car buyers More

by Marlin19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, and we're thrilled to hear that Reza provided you with outstanding assistance. Congratulations on your new vehicle, and if you have any more questions or need further assistance, please don't hesitate to reach out. Safe and happy driving!

October 26, 2023

Good service and helpful , people are nice and helpful, I’m very grateful toHonda care More

by Mmichel_56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names,everyone is helpful
Nov 01, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to have been of service, and we appreciate your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your Honda!

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