Norm Reeves Honda Superstore Cerritos

It was very busy when I showed up but because I had an appointment it didn’t take long at all, by the time I walked the Mall sit down 15 mins they was done and I was out of there appointment it didn’t take long at all, by the time I walked the Mall sit down 15 mins they was done and I was out of there More

Ramiro was an awesome guy that took care of our first oil change and was able to get us out quickly change and was able to get us out quickly More

I had a great experience working with Darrell Pork. He was incredibly knowledgeable, patient, and genuinely attentive to my needs. He made the entire process smooth and stress-free. I truly appreciate He was incredibly knowledgeable, patient, and genuinely attentive to my needs. He made the entire process smooth and stress-free. I truly appreciate his dedication and highly recommend him to anyone looking for a positive car-buying experience. More

Excelente atencion y servicio rapido , quede muy satisfecho con el trabajo que le hicieron a mi vehiculo . satisfecho con el trabajo que le hicieron a mi vehiculo . More

Deal with norm reeves for nearly 20 years everyone there earns my trust the system and business process is very good earns my trust the system and business process is very good More

I absolutely love going to this Honda location. Every time I go in for a service or to get a car I’m always made to feel taken care of. Samantha was a pleasure to work with. I originally didn’t pla Every time I go in for a service or to get a car I’m always made to feel taken care of. Samantha was a pleasure to work with. I originally didn’t plan on trading my car and getting a new one and communicated that with Samantha. She fully understood and decided to help me anyway showing me how genuine of a sales representative she was. I felt like I could trust her and that is what made me take the deal I was offered for my trade in. The manager was also very kind and helpful and showed that he genuinely cares about the customer. The staff here are amazing and I plan on always staying with Honda. More

Super professional, great service, and everyone has a great attitude! A great waiting lobby as well! great attitude! A great waiting lobby as well! More

I was told that a belt needed to be changed in order to get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to ge get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to get rid of noise. I said no to the 2nd belt and the Condenser. I did buy a water pump kit. And still have the noise and ended up paying close to a $1000. I don't even think they took off the diagnostic fee as I was told that they would do. This is not the first bad experience with your company and I will be happy when I no longer own a honda More

I recently purchased a Honda Civic Hybrid, and I couldn’t be happier with my experience! The car itself is fantastic—fuel-efficient, smooth to drive, and packed with great features. But what really made the be happier with my experience! The car itself is fantastic—fuel-efficient, smooth to drive, and packed with great features. But what really made the experience stand out was the excellent customer service. Meysam was incredibly helpful throughout the entire process. He was knowledgeable, patient, and made sure I found the perfect vehicle to fit my needs. He took the time to explain all the features and answered every question I had. The whole process was smooth and stress-free, thanks to his professionalism and dedication. More

Mike has always been awesome in taking care of us. He's very professional & courteous. He's very professional & courteous. More