Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,198 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,198 reviews

February 16, 2025

It was an awesome experience dealing with reza and I would recommend Norm Reeves to my friends. More

by mattcasado
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Matt! Have you thought about a name for your car yet? You can let us know at your first service appointment. Thanks for praising Reza, and we hope to work with you again!

February 16, 2025

Several lease from meysam kaed always best experience. Love my new crv will back again to him More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V lease, Tara! The CR-V has plenty of fantastic features, and we'd love to know what your favorite one is. You can tell us when you return for your first service appointment. Meanwhile, we will pass on your compliments to Meysam. Thank you!

February 16, 2025

Excellent service, Beyond expectations. Jerry answered all questions and and provide a set of options for the Honda vehicles we were shopping. Thank you for the excellent service provided! More

by Joe2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you many happy adventures in your new Honda, Joe! It sounds like you were fully prepared to take the plunge with Jerry's help. When you're ready for your first service appointment, you can easily schedule it online. Thank you!

February 15, 2025

Jonathan helped me easily set up the appointment. He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process sup More

by kim-hulling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy that Jonathan could keep on top of your service appointment even though he wasn't there initially, Kim! It sounds like the experience converted you into a regular customer. Thanks so much, and we'll be here when you need us!

February 15, 2025

Susanna was very responsive and attentive and made genuine effort to give me the best deal possible! More

by arynholli31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you happy drives around town in your new Honda! We're pleased that Susanna could make the shopping experience memorable and productive. If you need any accessories to jazz up your car, feel free to reach out. Thank you!

February 14, 2025

This dealership has excellent customer service. Able to get quick appointments and quick service. All advisors are friendly. More

by rodrigrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Leo
Report | Print
Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review! We're so happy that you felt welcomed by our service team and that you could enjoy a quick service appointment. Remember to check out our service specials before you stop by next time. Thank you!

February 13, 2025

The dealership on a whole I felt was a little cold & inhospitable, as far as sales teams (exc. Devon & Stephen) The others seemed clique-ish(?). More

by johnhaberstroh2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Han
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on your car-shopping experience, John. This is something that we can address with our sales team and hope that you will return in the future for your first service visit. Congratulations on your new-to-you Honda! Thank you!

February 13, 2025

Ramiro is very helpful and informative, any question or concerned I had was answered over all service was quick and efficient. Ramiro is one of the best advisors I have been helped by. More

by alvarezyesenia1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Report | Print
Feb 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

All this praise for Ramiro makes us so happy, Yesenia! It means that our team is on track for providing high-quality Honda service. Remember that you can always consult with our service team if any questions or issues arise. Thanks so much!

February 13, 2025

Had my car serviced on a Thursday. 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery More

by blondediana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustration regarding your battery issues, Diana. We will use your feedback to address issues like these with our service team. Then, you can enjoy a five-star experience if you choose to return. If you'd like to discuss this in further detail, we welcome your feedback. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 13, 2025

Thanh gave excellent service every time. He is very friendly and knowledgeable. Made my experience great! More

by Rthoek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Report | Print
Feb 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that your Honda service visit went so well with Thanh's help! Remember that we also have service specials to make the visit even better. Thanks so much, and we'll see you again!

1
...
38
39
40
...
1020