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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,306 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,306 reviews

May 02, 2023

We've been coming here since 2017. Got a 2017 si,2020si 2020 Hatchback Sport 2022 sport sedan and now 2023 Type R wouldn't go anywhere else..... More

by jherrera.jh177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for being a return customer and for sharing this wonderful feedback with Diego and our team! Please let us know if you need anything else!

May 02, 2023

Christy gave us a great deal and kept all her promises. Highly recommend her! The dealership had the exact car we were looking for and a good price but a very cumbersome process for cash buyers. Because of More

by Hondafam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we are happy to hear that you had a positive experience working with Christy and that you were able to get a great deal. We are sorry to hear that the process was not 5-stars. If you would like to discuss this please reach out at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 03, 2023 -

Hondafam responded

Thank you for your response Kevin! We got our car and are happy with it, so all is well now, but we definitely encourage you to rethink your requirements for buyers who want to pay cash for the vehicle.

May 01, 2023

They have great service! They answered all my questions. Everything went well during my visit. More

by Adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this great 5-star rating and kind review for Diego! We're so happy to have helped you get into a great new Honda!

May 01, 2023

Great service was very patient with all my questions and was able to answer every single question I had and made sure I was sure of the selection I made More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this wonderful feedback, Carlos! We hope you enjoy your new Honda for many years!

May 01, 2023

Great service answered every question I had and made sure I choose the right car. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Carlos, thanks so much for sharing this great feedback with our team! We're thrilled to know Diego helped you get behind the wheel of the right Honda for you! Please let us know if you need anything else!

May 01, 2023

This dealership is where I have bought many of my vehicles and I wouldn’t begin to go anywhere else ! More

by fperez1300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this amazing feedback for our team! We're so proud to have provided great service and hope you enjoy your new Honda for many years to come!

May 01, 2023

Great experience ! Fransisco Garduno Internet Sales Manager answered all my questions and made things easier. Great customer service. More

by Galvan Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Galvan, thanks so much for taking the time to share this feedback with Francisco! We're so happy he was able to provide you with the information you needed and that he made the purchase process easier for you! Please let us know if you need anything else!

May 01, 2023

Great place to purchase or lease vehicles and they offer great warranty packages for said vehicles, Diego is such a great help he has helped me and my family upgrade our vehicles many times and always helpi More

by ProfNLM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this kind feedback for Diego and Mazen! We're so happy to have helped you and your family get into the right cars over the years and we look forward to working with you again in the future!

May 01, 2023

I contacted Susanna Yim from internet sales at Norm Reeves Honda to ask about the new Honda Pilot. We set up a time to meet later on that day. I finally made it to the dealer and I was greeted by Mrs Y More

by cbbeltran21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Helped us get my mom into a new car! Great service, would definitely go back and look for him! More

by Carlyzuni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for sharing your experience working with our dealership, Carly! We're thrilled Jerry was helpful and we hope your mom enjoys her new car!

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