Norm Reeves Honda Superstore Cerritos

Best selection of cars. Wonderful in-person experience. And best price for trade-in at a dealership. Wonderful in-person experience. And best price for trade-in at a dealership. More

One of the best and very helpfull , I recommend her . 10/10 excellent. No words can express she will give the best deal 10/10 excellent. No words can express she will give the best deal More

Phil Byrd (salesman) was knowledgeable about the vehicle he was selling, including the features, specifications, and pricing. Phil was friendly and approachable, he made me feel comfortable and at ease thr he was selling, including the features, specifications, and pricing. Phil was friendly and approachable, he made me feel comfortable and at ease throughout the sales process. He was attentive to my needs and listened carefully to my questions and concerns and provided helpful answers. He was honest and transparent giving exceptional customer service. Phil should be in upper management at this dealership. It’s not enough space for me to write about all his exceptional customer service skills. Sunny D. More

Very helpful, super nice and friendly and answered all of our questions, overall a great experience. our questions, overall a great experience. More

On Friday, April 7th I had a very unpleasant experience when I had to pick up my car because someone used the parking brake I had never used it so I thought that someone could help me and I went to the ser when I had to pick up my car because someone used the parking brake I had never used it so I thought that someone could help me and I went to the service department and approached Mr. Miguel Cabrera and when I expressed my The first vocal was very rude in his treatment and he let me know that he did not have time, I got angry and thanked him because it is not the treatment that a client expects from a dealer like Norm Reeves Honda Superstore Cerritos. I was very annoyed by the treatment I received, and I went to the Dealer to talk to the service supervisor and file the complaint, talk to a worker so that he could interpret me, and talk to the supervisor on duty (Michael). and who promised that he was going to act on the matter. My experience with Mr. Miguel Cabrera leaves much to be desired and gives a bad reputation to the Dealer. I will think about returning to service my vehicle. I await a call from the supervisor. A few days later I called and asked for the other manager and left her a voice message until today they did not answer my call, so I decided to leave feedback on my terrible experience with this dealer with whom I will never do business again because They don't care how they treat customers. I also used the chat on the website and the young woman who attended to me did not want to give me the appropriate link to leave my feedback, I had to do it by myself using Google and I found it, I will wait until tomorrow otherwise I will write my experience not only in the Web. More

The best Dealer, to find the best car and the best offer! ! Muy limpio el lugar !! ! Muy limpio el lugar !! More

Provided excellent service. Was very attentive to my needs. Always a pleasure working with Susanna. Was very attentive to my needs. Always a pleasure working with Susanna. More

Large dealership with the best stock of vehicles. We had a great experience from choosing, to buying and financing our new vehicle. We had a great experience from choosing, to buying and financing our new vehicle. More

We’ve gotten a few cars from this dealership and they always do their best to help us out! always do their best to help us out! More

Susanna Yim is the person when I think of Honda dealership. She is always there to answer my questions on the phone or via texting. She gave me the best deal and fast. I got my previous lease throu dealership. She is always there to answer my questions on the phone or via texting. She gave me the best deal and fast. I got my previous lease through her and 3 years later, l got a new lease with her help. Thank you Susanna. More