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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,306 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,306 reviews

March 14, 2023

I was really impressed with Albert and he was very knowledgeable about the car. I never felt he was pushing for the sale and that’s what I liked about it. Thank you! More

by tadgor.tg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

March 13, 2023

It was buying a new car in the US for the first time, so talking to other dealer was so nervous experience. But Christy provided the best service and price for my purchase. BEST DEALER IN SOUTHERN CALIFORN More

by Jeonghyeok Na
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your first purchase with Norm Reeves Honda Cerritos, Jeonghyeok! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

March 12, 2023

Ty Trieu was awesome and he went above and beyond with his service. It was my first time buying from him. If you ever have any questions or concerns he's always a phone call away. Even on his days off More

by organization1363
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to give our business such an incredible recommendation! We're so thankful for amazing customers like you, and we hope that we can continue to meet your needs. We'll see you next time!

March 11, 2023

After writing my email address twice on a piece of paper, neither Daniel Luna or Frank Wong could not enter it properly . Frank told me to email him in two weeks to give the system time to update. Two week More

by coffin235
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Luna, Frank Wong
Mar 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us, so we can work towards a resolution. We look forward to hearing from you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

March 09, 2023

Susanna at Norm Reeves Cerritos was straight forward and very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I w More

by JK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

Overall great experience; I would like to highlight the APR originally quoted was wrong which changed my monthly. Mike I believe his name was is awesome though. And helped us. More

by josephtucci13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hi Joseph! We’re so happy our team could be of service and provide a 5-star experience. Thank you for sharing. Until next time, take care!

March 07, 2023

8 years ago Ty sold us out first SUV, this is our second one. When we decided to purchase another vehicle he was the first one to come to mind. He is always helpful and very informative, he makes us feel More

by Mparamo19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Habib
Mar 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're happy you found our staff to be so supportive during your recent experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let everyone know about your positive experience. Have a great day!

March 07, 2023

Great Help! !Thank you Ty Trieu , I'm beyond happy with my new Passport 23. More

by Guerreropatricia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzi , Ramin Rad
Mar 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday, Patricia.

March 07, 2023

I went with my sister to buy 2 cars that day and Susana was amazing, we love the way she explained numbers and overall had wonderful experience More

by Barrillosselma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

You're very welcome. We are happy we could be of service. Thank you for the 5-star review

March 04, 2023

I had a great experience with Susanna as my car salesman, she helped me purchase my honda civic si, and I love how she was very straightforward with the numbers, there wasn’t much back and forth, definitely More

by santacruzcruzer
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

It’s so rewarding to stand out for our remarkable service, and that could not have been possible without your opinion. We appreciate you for sharing your experience and giving us more reasons to feel fulfilled.

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