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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,208 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,208 reviews

August 16, 2022

I am so glad to have worked with Christy Nuval. She is knowledgable, trustworthy, honest, and patient. I had a lot of worry with buying a car in the current market, but she made everything very smo More

by Fran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Honda Cerritos, and we're thrilled to hear this was the case for you, Fran. Congrats on your purchase! 

August 15, 2022

Everyone was very friendly and offered to help. All questions were answered promptly and politely. More

by chriskaye69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna Shattuck
Aug 15, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for rating your experience five stars! If there’s anything else we can do to be of assistance, please reach out! 

August 15, 2022

Referred to Mrs. Lujan by common friend. Discussed purchase of new Honda CRV. Felt very satisfied with sales agreement, answers to questions. Mrs. Lujan also gave me More

by hsbroadbent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for rating your experience five stars, hsbroadbent! If there’s anything else we can do to be of assistance, please reach out! 

August 11, 2022

My Experience with TY was beyond amazing, Im very happy with my purchase needless to say his attentiveness and hospitality was always substantial and sweet. More

by Gonzalezalex101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! 

August 05, 2022

Susanna made process easy from a lease to a finance vehicle.very professional. Finance Dept.explained all the paperwork we'll. More

by mhefti630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to hear that your car-buying experience at our dealership was made easy by Susanna. Thanks for coming by!

August 03, 2022

Misleading buyers adding add-ons without a option making ridiculous claims because of covid you have to eat the cost to keep dealership open More

by jaureguibertha1123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susanna Yim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Hello. We’re disappointed to hear that you had an unpleasant experience at our dealership. We would like the chance to talk about this further. If you are willing, please reach out at a time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

August 01, 2022

Christy Nuval was amazing and she really helped us through the stressful process of buying a car. It was a very pleasant and joyful experience throughout the entire process and she was patient and und More

by rathishrao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Norm Reeves Honda Superstore Cerritos responded

It's amazing to hear that you had a pleasant and joyful car-buying experience with Christy! Thanks so much for stopping by, and we hope you have a blast with your new ride!

July 30, 2022

Michael Hua was our salesman! We came in to take a look at the new HRV but it was too small for our family of 4. So Michael showed us what he had in stock. More

by Passionfornailsbykelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hua
Aug 01, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your purchase! We're so glad we could meet your needs and get you a car that was right for your family.

July 30, 2022

I was in the need of a new car as my old car was giving me problems and I had an incredible experience at Norm Reeves in Cerritos. Susanna is the sales manager that helped me through the whole process and More

by kacarstensen23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the incredible recommendation! Thank you so much for coming by, and we look forward to working with you in the future again, too!

July 30, 2022

We're really satisfied with the service of my kababayan, very helpful from the time we entered Honda cerritos to quote for a Honda car to the time we got our car. She made sure that all were taken care of, More

by Lala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

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