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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,209 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,209 reviews

July 30, 2022

We're really satisfied with the service of my kababayan, very helpful from the time we entered Honda cerritos to quote for a Honda car to the time we got our car. She made sure that all were taken care of, More

by Lala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

July 28, 2022

Excellent customer service, friendly, helpful and very knowledgeable in regards to the cars, and process More

by Nmundo67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

July 25, 2022

I had the pleasure talking to Kash as he was assigned to help me. Throughout the process he was not pressuring me and he did understand my situation. I will go back to him when my situation is better. More

by mikeahangi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda Cerritos and for sharing your recommendation of our work. See you next time, Mike!

July 23, 2022

Diego was amazing very helpful with all my questions. Made our buying process very quick & easy. More

by Vperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Jul 25, 2022 -

Norm Reeves Honda Superstore Cerritos responded

It's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one thanks to Diego. Thanks for coming by, and congratulations on your purchase!

July 23, 2022

Mr. Ty Trieu is the best salesman I've known. Whenever you need a Honda, contact him before you make your decision. I truly appreciate his professionalism. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the incredible review, Don! We're so happy that Ty could be of assistance and make your experience at Norm Reeves Honda Cerritos a 5-star one. See you next time!

Jul 26, 2022 -

Don responded

Norm Reeves Honda Cerritos is offering price protection guarantee. That's hard to beat.

July 22, 2022

Ty is an excellent car dealer! He made the buying process quick and simple, straight to the point. I highly recommend him when buying a car. More

by Cpto.102193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mamdouh Habib
Jul 22, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for recommending us! We're so pleased to learn that our team continues to be excellent at what they do!

July 21, 2022

Great experience with Jerry he was very helpful! We really enjoy are new car thanks again More

by joemoreno03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Gringhaus
Jul 22, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda Cerritos, Joe! We're happy to hear that you had a great experience with our team, and it's great to hear you're enjoying your new ride.

July 20, 2022

He was very nice and easy to work. Made the experience much easier! Thank you! More

by elise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy our team could help make your car-buying experience at Norm Reeves Honda Cerritos easy and pleasant! Thanks so much for coming by, and enjoy your new ride, Elise!

July 20, 2022

Horrible customer service! He was rude and disrespectful, he made fun of our religious belief when we ask to see if we can get a better price. We ended up going to a northern d More

by Cecilia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Arteaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Hello Cecilia. We want to hear more about what occurred with one of our team members during your recent visit to our dealership. This does not sound like the type of service we provide here at Norm Reeves Honda Cerritos. Please contact me at the time that works best for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

July 18, 2022

Shawn, Michael, and George made the car buying process so friendly and straightforward. This was my first purchase of a new car, and I can't recommend them enough. They were warm and welcoming. They never ma More

by anna.lopez413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Habib, Michael Hua
Jul 18, 2022 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your excellent review, Anna! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

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