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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,156 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,156 reviews
March 31, 2021
She was very helpful and patient! Love the customer service, her hair was very silky and pleasant to look at, will be coming back fursure ! service, her hair was very silky and pleasant to look at, will be coming back fursure ! More
by mocosrodriguez16
Employees Worked With
March 30, 2021
Very helpful, got me In the vehicle that I wanted, not only that , he also helped with what was on my budget. Will go back once my lease is over only that , he also helped with what was on my budget. Will go back once my lease is over More
by sandymaciel
Employees Worked With
Diego Cruz
March 30, 2021
Great working with David and AJ. David was working very fast and didn’t try to pressure us at all when we were looking at our Ford Escape. He’s a very easy going guy and helped us with anything we had goin fast and didn’t try to pressure us at all when we were looking at our Ford Escape. He’s a very easy going guy and helped us with anything we had going on. AJ was the sales manager we worked with us who was a genuine pleasure to work with. The place is packed with people for a reason. Lastly Frank Wong killed it with a faulty DMV system. He kept trying and refreshing the computer until it worked for us. Thanks to the team! More
by Patrick Holman
Employees Worked With
David Gutierrez, AJ
March 30, 2021
The sales rep David Gutierrez was amazing. He inform me he was new but he helped me trade in my car and get an amazing new car. Amazing experience I had with him specially him being new. he was new but he helped me trade in my car and get an amazing new car. Amazing experience I had with him specially him being new. More
by Aracely Anaya
Employees Worked With
David Gutierrez , Brett Gringhaus
March 30, 2021
I had the opportunity to work recently with Jeff for a 2021 Civic. He is a honest individual, true professional and a pleasure to work with. He kept is word on the estimate provided to me in email down to 2021 Civic. He is a honest individual, true professional and a pleasure to work with. He kept is word on the estimate provided to me in email down to the penny. No strings attached and no hidden fees. I will recommend Jeff to my friends and family. More
by DT
Employees Worked With
Jeff Aoki
March 29, 2021
09. Christy Nuval of Norm Reeves Cerritos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Christy was responsive, extremely knowledgeab across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Christy was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Pointing out from many options that can fit my needs. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! Thank you Christy! More
by MALAYA
Employees Worked With
March 29, 2021
Luis Gomez is your guy! Made leasing my 2021 CR-V a breeze! Extremely helpful! Made my buying experience great! Thank you Luis!! Highly recommended :) breeze! Extremely helpful! Made my buying experience great! Thank you Luis!! Highly recommended :) More
by Rg26
Employees Worked With
Luis Gomez
March 29, 2021
Kim, is an awesome person and salesperson. She made me feel welcomed and my car shopping a wonderful experience at Norm Reeves Honda from start to finish.😄 Thank you so much, Kim!!! feel welcomed and my car shopping a wonderful experience at Norm Reeves Honda from start to finish.😄 Thank you so much, Kim!!! More
by asgonzales963
Employees Worked With
March 28, 2021
Jeff was amazing, spoke to him back and forth via email on the price I can get for my car. Not pushy like other salesmen. I was specific on what car I wanted and he made sure it was there. He is very profe on the price I can get for my car. Not pushy like other salesmen. I was specific on what car I wanted and he made sure it was there. He is very professional and definitely the best! More
by Lizwilson24
Employees Worked With
Jeff Aoki
March 28, 2021
I had a great experience at Norm Reeves Honda buying my Honda CR-V. The trade in on my previous Honda was extremely fair and the negotiation process was short with no stressful sales tactics . All my conve Honda CR-V. The trade in on my previous Honda was extremely fair and the negotiation process was short with no stressful sales tactics . All my conversations and dealings with Kim Kelly Lujan and Susanna Lim were professional, considerate and efficient. They both took the time to explain and go through everything with me . It was a great experience and will return when I want to purchase another Honda. More
by Laura P
