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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,163 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,164 reviews

March 30, 2021

Great working with David and AJ. David was working very fast and didn’t try to pressure us at all when we were looking at our Ford Escape. He’s a very easy going guy and helped us with anything we had goin More

by Patrick Holman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gutierrez, AJ
Mar 30, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating, Patrick! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

March 30, 2021

The sales rep David Gutierrez was amazing. He inform me he was new but he helped me trade in my car and get an amazing new car. Amazing experience I had with him specially him being new. More

by Aracely Anaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gutierrez , Brett Gringhaus
Mar 31, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review and 5-stars! Congrats on the amazing new car, and please let us know if there's anything else we can do for you!

March 30, 2021

I had the opportunity to work recently with Jeff for a 2021 Civic. He is a honest individual, true professional and a pleasure to work with. He kept is word on the estimate provided to me in email down to More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Mar 31, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are happy to hear you had a 5-star experience working with Jeff to purchase your 2021 Civic - congrats, and we hope you enjoy the new ride!

March 29, 2021

Luis Gomez is your guy! Made leasing my 2021 CR-V a breeze! Extremely helpful! Made my buying experience great! Thank you Luis!! Highly recommended :) More

by Rg26
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on the lease of your 2021 CR-V! We can’t thank you enough for writing this awesome review for our dealership. It was a pleasure to help you, and we look forward to doing so again.

March 29, 2021

Kim, is an awesome person and salesperson. She made me feel welcomed and my car shopping a wonderful experience at Norm Reeves Honda from start to finish.😄 Thank you so much, Kim!!! More

by asgonzales963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave us this 5-star feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2021

09. Christy Nuval of Norm Reeves Cerritos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Christy was responsive, extremely knowledgeab More

by MALAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback on Christy - congrats on your purchase. We appreciate the 5-stars, please don't hesitate to let us know if there's anything more we can do for you.

March 28, 2021

Jeff was amazing, spoke to him back and forth via email on the price I can get for my car. Not pushy like other salesmen. I was specific on what car I wanted and he made sure it was there. He is very profe More

by Lizwilson24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Liz, thank you for the 5-star feedback on working with Jeff! We are happy to hear a deal could be made for you to buy the car you wanted - congrats!

March 28, 2021

I had a great experience at Norm Reeves Honda buying my Honda CR-V. The trade in on my previous Honda was extremely fair and the negotiation process was short with no stressful sales tactics . All my conve More

by Laura P
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Laura, congrats on your new Honda CR-V! We are happy you had a great experience working with our team, thanks for sharing!

March 27, 2021

Great service and made the process of buying a car easy and fast! I will definitely use them again in the future for my next vehicle purchase. More

by Dclamaurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear it! Thank you for the 5-star review, and congrats on your purchase!

March 26, 2021

Excellent place, salesperson Luis Rojo was so friendly and got me the car that I was looking for. Luis was Very helpful, and made the process go fast for me. More

by vhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rojo
Mar 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on finding the car you were looking for! We are so pleased that Luis was able to help and make the process move quickly for you. Take care and enjoy!

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