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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,683 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 11,683 reviews
May 31, 2021
My experience was overall pretty good. Christy was a great help, however, other employees are not as attentive. I would also be prepared to spend at least a few hours as the process is very long. great help, however, other employees are not as attentive. I would also be prepared to spend at least a few hours as the process is very long. More
by dave
May 30, 2021
Excellent service! Everyone was very friendly and helpful. Service and process was very fast to buy and trade my vehicle. People we worked with made the process go by quick. helpful. Service and process was very fast to buy and trade my vehicle. People we worked with made the process go by quick. More
by stephaniearellano18
May 28, 2021
Susana Yim is the best! We’ve been buying our cars from her for the past 8 years, and she never disappointed us. We always got the best deal from her, so we recommended her to our friends and relatives an her for the past 8 years, and she never disappointed us. We always got the best deal from her, so we recommended her to our friends and relatives and they too were very happy with her service. More
by CJE
May 27, 2021
Best car buying experience I have ever had. David Gutierrez was a phenomenal salesman and showed he was more than just an employee at Norm Reeves Honda, it felt like we were in a conjoint experience, Gutierrez was a phenomenal salesman and showed he was more than just an employee at Norm Reeves Honda, it felt like we were in a conjoint experience, as if we were the same person. I would recommend David to anyone looking to purchase a vehicle. I am in love with my Civic. More
by David G.
Employees Worked With
David Gutierrez
May 26, 2021
Always very helpful and accommodating! She has perfected the art of selling cars coupled with honesty and great customer service! Can’t remember anymore how many Honda’s we’ve bought from her! the art of selling cars coupled with honesty and great customer service! Can’t remember anymore how many Honda’s we’ve bought from her! More
by Henryd8im@gmail.com
May 24, 2021
Thankful for knowing Christy. Very helpful and honest. I am highly recommended, ask for her name once you visited their dealership and you will never regret am highly recommended, ask for her name once you visited their dealership and you will never regret More
by Fayep24
May 24, 2021
Good salesperson Susanna Yim. Finance department needs better customer service and improve on how you treat people. Overall a good experience but finance dept is bad in customer service better customer service and improve on how you treat people. Overall a good experience but finance dept is bad in customer service More
by Lupe.loera
May 22, 2021
Diego is the best! He goes above and beyond for his customers. If your looking into buying or upgrading to a new car, Diego is the man!! customers. If your looking into buying or upgrading to a new car, Diego is the man!! More
by maritza
May 22, 2021
Great service!! Knowledgeable staff!! Kristi was amazing and the finance manager was patient and a delight!! Thank you for helping make our experience a pleasant one! amazing and the finance manager was patient and a delight!! Thank you for helping make our experience a pleasant one! More
by Mhernandez6418
Employees Worked With
May 21, 2021
Christy was great to work with. Got my second car from her and look forward to working with her again. She was great about explaining all my options. her and look forward to working with her again. She was great about explaining all my options. More
by drgarcia1975
Employees Worked With
