Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,683 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,683 reviews

April 25, 2021

The best experience I’ve ever had IN MY LIFE!!!! The service the cars the workers the facility were all 20 stars!! Can’t wait to work with Cerritos Honda in the future! More

by Andrearose2153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
Apr 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the awesome review of our dealership and team, Andrea! Happy to hear you had the best experience with us!

April 25, 2021

There's no words to describe how humble and friendly Luis G is. Luis went above and beyond to get us the vehicle we were looking for at the greatest price. Definitely the right person to go to!! More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Apr 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Enrique, thank you for the feedback on Luis and 5-star rating! Congrats on finding the vehicle you were looking for, we hope you're enjoying it!

April 24, 2021

Jerry was friendly and helpful assisting me in getting my new car! He was knowledgable, patient, and made sure I knew what every step of the process was. My whole family has purchased cars at this dealership More

by Brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new CR-V, Brianna! We appreciate the awesome feedback on Jerry and 5-star rating and hope we can be of assistance to you again. Have a great day!

April 24, 2021

Great service. Quick and efficient at each step of the process. Followed up and kept me updated while waiting for the car to be cleaned and ready. Thanks! More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to hear you had an excellent experience with our team, Seth. We appreciate the amazing rating and we hope to see you again.

April 24, 2021

Susanna has been very responsive and nimble when it comes to finding a right car and price point for my family. I have either bought or leased four cars from her in the past. More

by prepcalifornia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the taking the time to share your experiences working with Susanna! We're pleased that she's been able to help you buy or lease multiple vehicles. Until next time, take care!

April 22, 2021

Kim Kelly Lujan is an exceptional "woman behind the desk". Her patience, superior knowledge of the business,,,,, and her ability to share that knowledge so that the customer "gets it" is quite a talen More

by goofy4321
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Fanous in FINANCE ***** Five Stars
Apr 22, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave such a positive review. Congrats on your purchase, and we hope we can be of assistance to you again someday.

April 20, 2021

I was able to land a great deal and purchase my very first car with the help of Ty. Ty is very professional, honest, and kind. He also speaks Vietnamese, which is a plus. I am definitely going back to T More

by Johnnyhuynh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu, Brett Gringhaus
Apr 21, 2021 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear Ty could help you purchase your first car - congrats! Thanks for the 5-star feedback, and we look forward to seeing you again when your lease is over. Enjoy!

April 20, 2021

Christy was great she was able to meet all my needs and go out of her way to make a deal for me. I ended up going with another choice but she made the whole process easy. I would definitely recommend her More

by xavila562
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

April 19, 2021

Susanna was very friendly and helpful throughout the process. We will definitely be referring over all of our family and friends to her in the future More

by lortiz34
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review of Susanna and 5-star rating! We appreciate the feedback. Take care!

April 19, 2021

Needed to get a windshield window replaced for 2020 clarity. Called service and put on hold for 20 minutes from spot #12 to get a voicemail that has been not set up. Sent an online inquiry, but just g More

by Ngmc2811
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Victor
Apr 20, 2021 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we are sorry to hear you had negative experience when calling in to our dealership. We would appreciate the chance to discuss your experience if you are willing. Please call or send me an email when convenient for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

...
602
...