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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,177 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,177 reviews

January 15, 2016

The best car purchasing experience out of many I had a terrific experience purchasing my car. This purchase was for my teenage daughter - her first car. The sales agen made the difference. Luis Gom More

by Beckyogaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Jan 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Luis’ efforts have made the difference in your car buying experience. We are driven to offer great customer care and we strive to provide the best service experience. It is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Luis went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Norm Reeves Honda await your return. Please let us know how we may be able to help next! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 14, 2016

Adrian Pielea sales Adrian Pielea was a very professional and knowledgeable salesman. His explanations of the car gadgets were very helpful. I would recommend That anyo More

by Thankful123
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Pielea
Jan 15, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Adrian’s professionalism and knowledgeable customer service has earned your trust and business. I hope you are continuing to enjoy your purchase from Norm Reeves Honda. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 13, 2016

Great experience, very helpful. Thank you Sonny for all your helping me find the Accord I wanted. Also thanks for all your help in making it so easy to buy a car. Great experience More

by Yuuucccaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Jan 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Sonny was able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and efficient as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 12, 2016

Excited for my first new car Overall great experience very attentive and meeting all my expectations and fell In love with what you showed me and impressed. Thanks for making this More

by Eehhh_022311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramzi Maymoun, Dan Stonescu
Jan 13, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Dan, Ramzi and the rest of our staff were able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and efficient as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 12, 2016

Efficient friendly service Susanna was extremely helpful and made buying a car easy. She was eager to not take any more time than necessary and worked hard to get us in and out, More

by Jumecroc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and efficient, and we believe that's how every car buying experience should be. It is fantastic to know that Susanna was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 11, 2016

Love my new Crosstour!! Thank you Alex Delgadillo for making my very first car buying experience a great one. Alex helped me get the car I wanted at a price I could afford. I More

by Corrine Judisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgadillo
Jan 12, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Alex. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 11, 2016

Car purchase Thank you Alex delgadillo for great customer service and making my very first purchase on a car a great experience I would definitely recommend him if More

by Rehazel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delgadillo
Jan 12, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Alex. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

GOT NORDSTROM EXP. WITH MY PURCHASE AT NORM REEVES HONDA ! Hello! I was very happy with my 2016 CR-V purchase from NRH...What a BLESSING! I received the very warm and friendly welcome from the sale rep. ( M More

by johnny3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Susanna was there to provide you with knowledgeable, helpful, and such an exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 10, 2016

Thankyou for all your help and good service. Will suggest friends there and recommend you.If you want the best deal, go to Susanna yim she helped out 100s of More

by Bob 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Susanna and our team were helpful during your visit. Thank you for your recommendations and we hope you are enjoying your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 09, 2016

"Great Experience" No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communic More

by princessof21ok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALI ALI
Jan 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, pressure-free, trustworthy, professional, and exceptional customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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