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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,253 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,253 reviews

June 01, 2012

I bought a Honda Accord last week at Norm Reeves Honda. This is the second car I got from Ted since March this year. All I had to do was send him an email with a price quote, went down there and the car w More

by kyunglee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jun 01, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing a review for Ted and our dealership! We love to hear from repeat customers, and we are pleased to hear that Ted was able to get you another great deal only two months later! We appreciate your continued business and your recommendation of our dealership. If there is any way we can assist you further, feel free to stop by or give us a call. We look forward to doing business with you and your family in the future. Don't forget to like and follow us on Facebook and Twitter for special offers and updates. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 31, 2012

The experience at Norm Reeves Honda was great. Mario was straight forward with the the questions I had in regards to vehicle I purchased for my daughter. It was the day of my daughter's graduation and I was More

by john.civic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 01, 2012 -

Norm Reeves Honda Superstore Cerritos responded

John, we would like to extend our sincerest gratitude for writing a review for us. We are pleased to hear that Mario was knowledgeable of the vehicle you were interested in and was able to hand you over the keys in a timely manner. We strive to go above and beyond for every customer, and it gives us great satisfaction to know that Mario did no less for you. Congratulations to your daughter, and if there is anything else we can do for you do not hesitate to contact us. Be sure to check us out on Facebook and Twitter to stay up to date with specials and promotions going on at the dealership. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 24, 2012

Lore and Tom Simons are true assets to the Honda organization. Not only are they hardworking and sincere, but true to their word. I had the pleasure of speaking with both of them, but mostly worke More

by rhonda555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lore Simons
May 25, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Rhonda, thank you for the kind words. It is always encouraging to hear that our customers were treated with such kindness. We appreciate your high recommendations to your friends and family. Please don't hesitate to contact us if you have any questions or concerns about your vehicle. Take advantage of our monthly specials by following us on Twitter and liking us on Facebook. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 23, 2012

I originally bought a truck from this dealership two years ago and CESAR MARTINEZ provided me with excellent customer service. CESAR made sure that I was buying what I wanted, and worked on negotiating More

by ryancito1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
May 24, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Ryan, thank you for the great review about your visit. Customer satisfaction is one of our top priorities. Cesar is a great team member and will be thrilled to hear of your kind words. We look forward to seeing you soon. Be sure to check us out on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2012

I would like to share my great experience with everyone about buying a car from Norm Reeves Honda in Cerritos, It's not easy decision but my sales person Sam Alhafni made very easy for me step by step from More

by Mariela1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
May 22, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience with us. We understand that buying a car can be a stressful so our whole team is committed to showing our guests an easy and hassle-free visit. Enjoy your CRV and we love knowing that we could get you into it at the right price! Take advantage of our monthly specials by following us on Twitter and liking us on Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 14, 2012

This review is for the new car sales department; specifically Mark Nelson (sales) and and Mucio Sanchez (finance). When looking for a new minivan, my husband and I did our research and figured out More

by sandiegomama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio Sanchez
May 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to extend our sincerest gratitude for your review of our dealership and employees. Mark and Mucio are model employees and perfect embodiments of the type of service we expect from our employees. We pride ourselves on being honest throughout the entire car buying process, from email quote to handing over the keys. We hope we have earned your future business, and if there is anything else we can do for you don't hesitate to call. Look us up on Facebook and Twitter to get special updates and deals going on at the dealership. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 14, 2012

I finally decided to have a car after 9 years and with my friend's recommendation, we went to Norm Reeves Honda. I initially plan to just inquire if having a car at the moment is within my budget capacity. B More

by marites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
May 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback about our dealership, and congratulations on the purchase of your new vehicle! We are glad to hear that you are enjoying the new car and that Sonny was able to be such a great help to you. We try to work with every single customer on a personal basis, in order to meet their automotive needs, while staying inside their specific budget constraints. Again, thank you for your business, and we hope to see you again sometime soon! If you have any questions or concerns about your new car, or anything else, feel free to give us a call. Don't forget to look us up on Facebook and Twitter for exclusive updates and deals for our customers! Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 14, 2012

My sales consultant, Ray Tabatabai, was courteous, professional and always answered my questions thoroughly. He showed great attention to detail. Thank you so much Ray for being so honest with me and More

by Eli111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Tabatabai
May 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Eli, thank you so much for your business and for this excellent review! Ray would like to personally thank you for the compliments you gave to him. He was very thrilled to hear you were so pleased with his services. At Norm Reeves Honda, we place customer service and satisfaction as our number one priority. I am glad that your experience reflected this paradigm. If you have any questions do not hesitate to give us a call. Also, if you have a spare moment, check us out on Facebook and Twitter for exclusive updates and deals! Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 13, 2012

Last April 24, 2012 I was able to have a lease to purchase car of Honda CRV-EX 2012, through the help of Danny Atienza who had patiently and satisfactorily discussed every details of questions I have More

by epatdu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Atienza
May 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback about Danny and our dealership! We are pleased to hear that Danny gave you and your family great service and that you are happy with the vehicle you purchased. Thank you for your recommendation and we look forward to giving you, your friends and your family the same great service to be expected from our dealership. Like and follow us on Facebook and Twitter to stay in the loop with Norm Reeves Honda. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

May 07, 2012

Linda Ly is one of the best sales person you will ever find, very professional, efficient & honest, I bought a 2012 Honda Accord EX from her on May-5, got my price quoted and color I wanted before I got t More

by shawma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new vehicles! We love to hear from our customers and it is extremely pleasing to know that you were so satisfied with Linda Ly that you returned the next day. Our whole team is dedicated to providing top notch customer service. We look forward to seeing you in the future and thank you for choosing Norm Reeves Honda. Don't forget to check out our Facebook and Twitter for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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