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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,168 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,168 reviews

September 27, 2011

It was a great experience when we leased our car from NormReeves Honda. Kim Kelley was the Sales person, who helped us made the process smoothly and easy. She was great, very friendly and very knowledg More

by Lilibeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Sep 27, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new vehicle and we hope that you're enjoying it. The entire team is dedicated to presenting a unique and comfortable car purchasing experience for our customers and we're glad that you've recognized this value in us. We look forward to seeing you in the future. Follow us on Twitter and Facebook to keep up with our great deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 26, 2011

We worked with Monica Valerio, she was great. Before we met, we communicated via email and she was always very fast responding to our questions making as feel like we were her only customers. We were very More

by AngieBryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Valerio and Michael Choi
Sep 27, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Angie, Thank you so much for writing about your great experience. It's exciting to hear that Monica was very informative and made sure you completely understood the purchasing experience. We appreciate you making Norm Reeves Honda you dealership of choice. Check us out on Facebook and Twitter to receive exclusive monthly coupons. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 18, 2011

My wife and I was looking for a brand new car and mr. Lito Bayas helped us the find the perfect car at reasonable price. We were so happy bec we bought the car that we really wanted and thanks to him. Hi More

by Fred_gervasio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Sep 19, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate you taking the time to share your positive feedback with all of us at Norm Reeves Honda. Congratulations on your new CR-V! Lito will be thrilled when he hears how highly you spoke of him in this review. Please don't hesitate to contact us if you have any questions or concerns about your new vehicle. Become eligible for exclusive savings by following us on Facebook and Twitter. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 15, 2011

The reason why I'm coming to Norm Reeves Honda in Cerritos is because of Mr. Danny Atienza. He has been my trusted salesperson since 2003. Car buying could be a hassle. But with him to take care of m More

by clip73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Atienza
Sep 15, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for taking the time to post this fantastic review. We are glad that Danny provided a comfortable environment and made you feel like you were a part of the Norm Reeves Honda family. We are completely dedicated to customer satisfaction and it is flattering to hear that we've exceeded your standards. Please be sure to check us out on Facebook and Twitter to receive exclusive monthly savings. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 14, 2011

Your employees should be trained on the computers and communicate better in regards to form of payment for the car. Ed was very kind, however, his lack of computer skills and typing efficiency made the More

by HeatherAstle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your input and we would like to apologize for your experience. We appreciate all feedback from our customers as it helps us to grow as a dealership. We will be sure to address this matter and I hope you accept my sincerest apologies for any inconvenience. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 10, 2011

I was searching for a car and the second dealership was the final stop. I met Rafael and he was absolutely awesome. I recommend this dealership again and again.. More

by Linda T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Rafael Messen
Sep 12, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Linda, thank you for taking the time to write this review and for recommending our dealership. Ensuring that our customers have a great experience at our dealership is our number one priority, and I am glad to hear we achieved this with you. Please don't hesitate to stop by if we can ever help you out with anything else. Also, be sure to check us out on Facebook and Twitter for monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

September 08, 2011

Lore was great. We got the name of the dealership from Auto Club. Lore called that afternoon to get the information she needed. We made the appointment for 9/3. That Saturday was very busy. We got there e More

by Nancie Maslyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lore Simons
Sep 08, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Nancie, On behalf of all of us here at Norm Reeves Honda, we would like to thank you for taking the time to write this very kind review. Customer service is our number one priority and I am happy to hear our dealership surpassed you expectations. Hope your daughter is still enjoying her CRV; it’s such a great and safe car. Please stop by if we can ever help you out with anything else. Also, be sure to check us out on Facebook and Twitter for monthly specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

September 06, 2011

Employees provided us with excellent service....special mention to George Calimlim and Dan Sandu. I would recommend Norm Reeves and they are the best Honda car dealer. More

by Jolofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Calimlim
Sep 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for the positive feedback. We are completely dedicated to providing top-quality service and are pleased to hear that George and Dan have given you the level of service that you deserve. If you have any questions please don't hesitate to contact us. Check us out on Facebook and Twitter for monthly specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

September 05, 2011

I was in the market for a new car since my Honda Civic was approaching 14 yrs and passed 225K miles. I emailed several Honda dealers for a quote and Norm Reeves had the best offer. I visited a few deale More

by goldenbear95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Valerio
Sep 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for letting us know how we're doing. We are always looking for ways to excel in customer service and it is reassuring to hear that you've noticed our strong efforts. We hope that you're enjoying your new vehicle. Be sure to check us out on Twitter and Facebook to instantly become eligible for exclusive specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

September 04, 2011

I did a ton of internet research before coming here, and everything pointed to Norm Reeves Honda as having great selection, prices, and staff. It's all true. Norm Reeves Honda is awesome! I especially wa More

by WK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nelson, Brad Mugg
Sep 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to write this outstanding review. Here at Norm Reeves Honda, our goal is to give the customer a unique and top-quality experience. It is extremely gratifying to hear that this visit exceeded your expectations. We look forward to seeing you in the future and thank you for choosing Norm Reeves Honda. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

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