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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,721 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,721 reviews

April 30, 2016

Kim Kelly, Fleet Manager Kim Kelly at Norm Reeves Honda in Cerritos is fabulous. She answered all of our questions and got us in and out quickly (quickly is relative when you More

by HappyJudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

This is so great to hear, Judy! Appreciate the kind words and glowing feedback regarding Kim and your experience at Norm Reeves Honda. Thank you for choosing us - glad you had a smooth, enjoyable experience. On behalf of the entire team, I hope to see you again down the road - you can always count on us! Take care - Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2016

Used Car I recently visited Norm Reeves not knowing what I wanted and drove off the lot in a used Civic. My overall experience was great. Jose Bolivar my sa More

by Salgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback. So glad to hear you had a great experience shopping with Jose! On behalf of the entire Norm Reeves Honda team - congratulations on your Civic! We look forward to seeing you again down the road. Take care - Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2016

Honda Cerritos I Came to Norm Reeves Honda hoping to buy my first new car! Robert helped me out through everything i had a car in mind and Robert got me the perfect More

by JaimeGarcia152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Habib, Robert Villarreal
Apr 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this review. We are very happy to hear that Robert could help get you set up with the perfect new car for you. We work hard to make sure our guests have a remarkable experience. Enjoy your new Honda Civic Coupe! If there is anything more we can do for you please feel free to come back and see Norm Reeves Honda any time! Take care. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 29, 2016

Friendly and professional They had what we wanted ready for us with a great deal and got us out on our way fast and professionally. Definitely an A More

by Mcis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Great to hear! Thank you for sharing the 5-star feedback - we're glad you had a smooth, enjoyable experience and appreciate you shopping with us. On behalf of Jose and the entire Norm Reeves Honda team - congratulations on your new ride! You can always count on us. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

Amazing Kevin harris made my purchase very smooth and easy also fast. He was very friendly ,funny.. he kept his promise when he said we would be done fast.. i More

by catherine foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan, Lito Bayas
Apr 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Catherine, thank you for your kind words! We are very happy to hear that you had such a positive experience with us, and that Kevin was so friendly and efficient during your purchase. We know that the car buying process can take time out of your day, and we appreciate you for choosing Norm Reeves Honda Superstore Cerritos for your vehicle needs. Enjoy your new car and please do not hesitate to contact us if you have any questions. Best Regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

Excellent service and very professional staff. Norms Reeves Honda dealer in Cerritos was only dealer I can trust since I bought my first Honda Civic LX in 1998. Until now I keep coming back here in More

by Bobot228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Jose’s professionalism and great customer service has earned your repeat business We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new 2016 Honda Civic LX. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

Amazing Dealer and Excellent Agent (Mr. Lito Bayad) No room for haggling! Simply because it gives the best price in the area. All brand new cars (same model) are the same, we always shop around for the More

by Marlon SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Lito Bayas
Apr 27, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Lito was of such great help to you during your visit. We look forward to working with you again and please don't hesitate to contact us if you need any further assistance. Best Regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

Awesome!! Great excellent.. Really helpful!! I really like my new honda crv I really liked the color of it! Good for my fishing stuff Good hiking and snow More

by AWDCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for taking your time to leave us a great review! We are very happy to hear that we could help get you set up with the perfect new car for you. Enjoy your new Honda CRV! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

They took good care of a young sailor Well Brian Chen is the man he was respectful understanding and not to pushy and he helped a young sailor on leave trade out of a bad situation into a More

by Meernificent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Apr 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review. We are pleased to hear that Brian was able to provide you with respectful, understanding, and pressure free service. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction and we do our best to make sure all of our customers leave with the right vehicle. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 27, 2016

Opportunity of a life time i am so greatful to God and to my Sales Rep Ramin. i walked in to Norm Reeves with a beat up 1994 Honda Civic and walked out with a 2016 Honda Civic L More

by rickvobh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Rad
Apr 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Honda Civic! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Ramin was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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