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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,127 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,127 reviews

August 31, 2014

Efficient and easy! Working with Kendra Black made this experience very easy and simple! She is very efficient and got us in and out of there very quickly! I would defin More

by Jasmina788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Jasmina, Thank you for taking the time to share your experience. I’m glad to hear that Kendra made everything so simple, and that she was able to get you back on the road in your new car in no time! She surely appreciates the recommendation! We hope you love your new ride! Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 31, 2014

#1 sales representative Kim Kelly Lujan was great! She helped me get the car I wanted at a great price. She has got to be the nicest car dealer I have ever had to deal with. More

by kkelly841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing recommendation! I love hearing all the nice things you have to say about Kim, and I am glad she was able to get you just the deal you were looking for. We look forward to helping you and your family in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 30, 2014

Great experience overall Jackie Bernardino helped me from start to finish. She gave me a good price on my new Pilot, and answered all my questions. She went out of her way to More

by bhong77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Brian, I’m glad to know that Jackie was able to help you out and make sure everything went smoothly with the whole car buying process. I appreciate you taking the time to write us a review and truly hope you are enjoying your new Pilot. Please let me know if we can help you with anything else. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 30, 2014

Herb Ratcliff - Excellent Sales person No BS, No haggle with Herb. Very helpful and honest. My family and I thank you again for your help last week with 2014 Pilot. A++! More

by iwilllive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Pilot!! Herb will be happy to know that you were so pleased with your experience with him. If your family needs anything else, please don’t hesitate to reach out to me directly. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 29, 2014

Best Dealership Ever!!!!! My salesman was Brian Chen. He was very professional!! This dealership does not mess around everything was so fast! Norm Reeves is the best, I would r More

by rlindsey 28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write us such a kind recommendation! I’m thrilled that Brian was able to make your car buying experience quick and painless, and we hope to see you again in the future! Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 29, 2014

Excellent first time purchasing I purchased a red Honda accord lx-s coupe last week. I have nothing but positive comments about Brian Chen. He helped us find the cars we wanted to se More

by byronntrinhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong , Brian Chen
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with our dealership. I am very glad to know that everything went well and we were able to help find you the perfect car to fit your needs. We strive to make each and every customer that walks through our doors happy by the time they leave, and I am glad to know we achieved this with you. Congratulations on your new Accord! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 29, 2014

Honda Civic Rafael Messen The salesman was very knowledgeable and friendly. Extremely approachable. Will refer my friends to Rafael Messen, Great asset to the c More

by samhilala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write such a great review about Rafael, he will be thrilled to hear about it. We appreciate the recommendation and hope to see you again! Thanks, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 29, 2014

Great experience After looking around for a new car, I found the perfect one for me, Roberto helped me out he was knowledgeable and answered my questions and make the More

by 70garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience! I am pleased to hear that Roberto was able to make the whole process a pleasant one. Please don’t hesitate to reach out to us if you need anything else! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 28, 2014

my honda experience! We went there last 3 weeks ago and we got a new honda civic. We are really satisfied with the car, it has back up camera and it is really a gas saver More

by ej.main
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Sep 02, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback on Lito and our dealership! We are pleased to hear that you are enjoying your new Civic and all its features. Please let us know if you ever have any questions, as we are always here to help. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 28, 2014

Honda I went yesterday on the hopes of getting a new car and Rafael Messen right away got our attention and started helping us. Which I thank him for convin More

by DulceM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Aug 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent feedback! I am happy that Rafael was helpful throughout your purchase and found you a car that suits your needs. Our number one goal is providing our guests with exceptional customer service. It is always a pleasure to hear when our team is achieving this. We hope you are enjoying your new vehicle! If you need anything in the future, we hope you will come back and see us! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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