Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,114 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,116 reviews

August 03, 2014

Job well done! No gimmicks here. They operate to outcompete other dealerships so if you're looking for a deal, this is the place to be. The buying process was straig More

by rapid88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to leave this feedback! We work hard to provide professional and straightforward service to all of our customers. I am happy to hear that our team helped you get a great deal on a new car. We look forward to working with you again in the future! Sincerely, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 01, 2014

Great Service I was looking to buy my son a car for college and Rafael was courteous from the start. He spoke to my son and got to know him in order to figure out t More

by Maria_683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Aug 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing this wonderful review of your experience at Norm Reeves Honda, Maria! Rafael is an asset to our team and will be happy to hear these kind words about your visit. If you need anything in the future, we hope you will trust us again with your business! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

July 31, 2014

Excellent service. Bought a brand new Honda Civic and Hello, this rating is overdue but would like to share my experience. I want to give thanks to Christian Delgadillo and all the Personal at Norm Reeve More

by STACYZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN DELGADILLO
Aug 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Christian is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

July 29, 2014

Great Experinece and love my new car! It was my first time purchasing a car and I am so happy because Rene was very helpful, and no other than that his very Friendly and easy to work wit More

by Ann001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Baltazar
Aug 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Ann, I am happy to hear that Rene provided you with a pleasant purchasing experience! Thank you sharing this review and rating. We pride ourselves on the high level of our service excellence, and it is always rewarding to hear back from our satisfied customers. We appreciate your kinds words and recommendation, and we look forward to working with you again in the future! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

July 26, 2014

Visit this store if you like leasing... I recently I leased Honda Accord LX and was very happy with the purchase. I believe that they are the best for leasing as far as price is concerned. T More

by shreyas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words, and congratulations on your new Accord! I am happy to hear that Mario was helpful throughout your visit and found you a great leasing option that suits your needs. He is an excellent member of our sales team and will be happy to read this 5-star review. If you need anything in the future, we hope you will come back and see us! In the meantime, please be sure to connect with us on Facebook and Twitter! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

July 26, 2014

Great experience! Bought my second car here and had a great experience. It was even better than my first purchase. They have everything in stock, great staff, excelle More

by tamaralesin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas, Greg Buysman
Jul 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Tamara, Thank you for sharing this excellent feedback and congrats on your new car! I hope you are enjoying it so far. Our number one goal is to ensure complete customer satisfaction at every visit. It is rewarding to hear that Greg and Jojo provided you with excellent service. We hope you will continue to choose us for any of your automotive needs! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

July 25, 2014

**"GREAT CUSTOMER SERVICE"** This was my first time purchasing a car of Honda Civic EX at Norm Reeves and was very pleased with the entire experience. Sam (Sultan Ahmed), was deli More

by asifnazir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Jul 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Civic! I am happy to hear that Sam made your first purchase pleasant. Our team works hard to make sure all of our customers have the information they need to make the right decision to suit their needs. I am glad that Sam showed you his commitment to this goal. We hope to see you again for anything you need! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

July 24, 2014

GREAT CUSTOMER SERVICE My husband and met with Bryan Kerr to purchase our new Honda Pilot EX-L. We had to wait a little long because he was with another customer but overal More

by MookieB04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kerr & Avery Richey
Jul 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this excellent feedback! At Norm Reeves Honda, we pride ourselves in delivering exceptional customer service. We understand that the car-buying process is often stressful, therefore our team works hard to provide our customers with all the information they need to make the best decision. I am thrilled to hear you are enjoying your new Honda Pilot! If there is anything else you need, please feel free to reach out to us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

July 24, 2014

Gen918 I came to the dealership knowing what car I wanted. Shawn was the best dealer I worked with when finding the car. He was patient and looked around in More

by Gen918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
Jul 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this great feedback! I am happy to hear that Shawn was helpful throughout your purchase and found you a new Civic that suits all of your needs. We hope you are enjoying your Honda so far and look forward to helping you with any future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

July 24, 2014

Satisfied customer! I recently leased a 2014 Honda Accord LX and was helped by Internet Sales Manager Marcia Pastelin. Our experience through using the internet was a g More

by edcobian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Pastelin
Jul 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, It is a pleasure to read about your positive experience with Marcia! Thank you for taking the time to write this excellent review. Marcia is truly an asset to the Norm Reeves Honda team. I am happy that she was able to explain all of your Accord's features and get you a great price. Our number one priority is to provide the best customer service, and it is wonderful to hear that Marcia showed you her commitment to this goal. If you need anything in the future, please don't hesitate to come back and see us! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

...
895
...