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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

February 10, 2014

We just bought our new 5th Honda vehicle, a 2014 Accord, Coupe EX-L with NAVI from NORM REEVES HONDA SUPERSTORE at Cerritos through MR. DANNY ATIENZA. We have the trust and confidence with Danny that we wil More

by reynaldogrospe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY ATIENZA
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Danny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 10, 2014

I needed a new lease to replace one of the family cars and responded to an ad in the Sunday newspaper from Norm Reeves in Cerritos. The process was smooth from the moment Ray Tabatabai met me at the door More

by Big Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Fisler
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Ray! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 08, 2014

We had a great experience today buying a Honda Civic EX. Susanna York was very professional and went out of her way to please us. She is very honest and gave us the best price out of 4 other Honda dealers, More

by castro5201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUSANNA YIM
Feb 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share your excellent feedback regarding your purchase with Susanna! Thanks so much for your great review and recommendation. Susanna is a valued member of our team and will be thrilled to hear that she upheld our commitment to providing quality customer service. I hope you are enjoying your new Honda Civic so far and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 03, 2014

Excellent service and quick response from Pablo. Pablo kept in contact, but was not too pushy, but rather modest approach. I'm looking at visiting Pablo again in the near future for another purchase. More

by AlexGonzalez2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pablo Cordova
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Alex, Thanks for this excellent review and star rating! I am pleased to hear that Pablo was accommodating to all of your needs during your visit. Customer satisfaction is our top priority, and it is rewarding to hear back from our customers when our team achieves this. We hope to see you back for your next purchase! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 02, 2014

We purchased a 1997 Accord from Norm Reeves Superstore and had a great experience, so this time when we were looking to buy a 2014 CRV, we decided to go back. From the very beginning our interaction with More

by mmgascan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this great review, and congratulations on your new CR-V! I am so happy to hear you love it. Herb is an asset to our team and always ensures that his customers are completely taken care of throughout the buying process. We hope you will continue to come back for your future Honda needs! Also, if you have not already, find us on Facebook and Twitter for updates on our dealership. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 02, 2014

My family and I had the opportunity to work with Jerry Gonzalez who has helped us well with the new car purchase. Jerry was very friendly and was not rushing his clients, rather, he was always answering o More

by echung89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you going out of your way to write about your great experience with Jerry. Thank you for sharing these kind words! Jerry is a key member of our team and consistently goes above and beyond for our customers. I am happy to hear that you and your family had a wonderful visit and are enjoying your new car. We hope to see you back for anything you need! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 01, 2014

I had a great experience with Diego as a sales associate. He went out of his way to satisfy all of my needs. I would recommend my friends to purchase a car with Diego. Diego was very nice, attentive, and mos More

by gdeloza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz, Diego Cruz
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with Diego! I am happy to hear he was helpful throughout your purchase. Your recommendation and feedback are truly appreciated. If you need anything else, please don't hesitate to give us a call or come back in. We hope to see you again soon! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 01, 2014

My husband and I had decided we wanted to purchase an Odyssey for our family. I knew which one I wanted already so we figured it wouldn't be too difficult. Proven wrong! We live in San Diego County and t More

by ramonlastra7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Izquierdo
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, what an amazing review to read! It is such a pleasure to hear about your excellent visit with Enrique. I am happy to hear that he provided you with one of the best experiences you have ever had purchasing a car. Our goals are to provide top-notch customer service and ensure that each customer leaves completely satisfied. I hope you and your family are enjoying your new Odyssey! We look forward to seeing you for your next purchase. In the meantime, please be sure to follow us on Facebook and Twitter for dealership updates and special offers. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

January 29, 2014

Thanks Sam for your help. I got two cars from Norm Reeves Honda in Cerritos this Month. I'm so happy I trade My old Accord and My daughter's old Civic for two new cars. Sam Alhafni help me and made it real a More

by MariaEs70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for these kind words, as well as your continued business, Maria! I am happy to hear that Sam was helpful with your trade-in and found you two great new Honda's. He is an excellent member of our team and will be pleased to hear that he showed you our commitment to customer satisfaction. We hope to continue to see you for anything you need in the future, be it in sales or service! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

January 28, 2014

My Husband and I bought our first car, a Honda Civic from this dealership. All throughout the process Devon Fields was very professional, approachable, friendly and made the whole buying process a very pleas More

by obashini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
Jan 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate your excellent feedback! Thank you for taking the time to share your experience, and congratulations on your new Honda Civic. I hope you and your husband are enjoying it so far! Devon is an asset to our sales team and works hard to make our customers feel valued. I am happy to hear that this was your experience with him. We look forward to working with you again in the future! If you need anything else, don't hesitate to reach out to us. Also, be sure to find us on Facebook and Twitter for exclusive offers and updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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