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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,078 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,078 reviews

November 11, 2014

buying a used car Jerry was very, very, very patient. He understood what I wanted and at the same time kept it within my budget. He made sure that my family and I wer More

by thenewshep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Jerry was able to provide you with the outstanding customer service that we strive to deliver to each of our guests. He is an excellent member of our team, and it is rewarding to know that he was able to find you a new car that fits your budget and lifestyle. We would love to work with you again! If you have any additional needs or questions, please let us know. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Great Experience Herb is a excellent salesman. He is very knowledgable and efficient . I would recommend him to all my friends and family to go to as a salesman. The p More

by Pmarie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Piajae, Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership. Herb is truly an asset to our staff and I am pleased to hear he provided you with such exceptional service. Congratulations on your new car! We hope you enjoy it, and we look forward to your next visit. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Hossain Ahmed Is AWESOME!!! Norm Reeves Honda is the best car dealership on this planet!!!! I was helped my Hossain Ahmed, and he was an amazing sales person. He cared about me, More

by A Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! We know that choosing a dealership to trust with your time and money is often stressful, and we sincerely appreciate the opportunity you presented to earn your business. Hossain is a great addition to our sales team, and I am glad that he was professional and accommodating throughout your purchase. We will be sure to pass along this excellent feedback. If you ever need anything else, please reach out to us! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Outstanding salesman From the time I drove into the dealership to the end of the sale Herb Ratcliff was friendly, knowledgeable and extremely helpful. I can't recommend More

by wildpotato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that your time spent with Herb was pleasurable. Thank you for sharing this positive feedback! We pride ourselves on the high level of our customer service. It is always rewarding to hear when our staff's work reflects our value of 100 percent customer satisfaction. If you have any questions or concerns regarding your new vehicle, please come back to visit us! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Tom Simons This is the best experience I ever had buying a car. Tom Simons is the best, and most helpful salesman I have ever had the privilege of dealing with. More

by jennyhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I really appreciate taking the time to write this review about our dealership. Thank you for your feedback! We work hard to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Tom provided you the best experience ever! He is an excellent member of our team and will be thrilled to read these kind words. If you have any further needs, do not hesitate to come back to see us. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Piece of cake I usually hate car buying, but going to Norm Reeves Honda wasn't bad at all. Thank you for making this experience a good one :) More

by chion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this feedback! We love hearing when our customers have a great experience with our staff. We know that buying a car is an important decision, which is why we equip our team with all of the knowledge they need to suggest the right car for every customer. Please feel free to contact us if you have any questions on your new vehicle. We hope to see you back again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 09, 2014

Great store and people Had a great experience at Norm Reeves Honda. Jerry Gonzales who initially greeted me was great and with no pressure and so was Ty who sealed it! More

by alex112201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ty Trieu
Nov 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car, Alex! Thank you for taking the time to write about your experience. It is great to know that Jerry and Ty were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 06, 2014

This is my 2nd Purchase from Norm Reeves! No one really needs to "sell" a Honda - This is my 4th Honda and my 2nd purchase from Norm Reeves - I really doubt I'll go anywhere else. Robert Villa More

by dlongo0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

It is a pleasure to read about your second car-buying experience from our dealership. Thank you so much for leaving this excellent review and for choosing us again for your Honda needs! I am happy to hear that Robert was able to provide you with such a memorable and outstanding visit. Our team works hard to gain our customers' trust, and it is always rewarding to read recommendations like yours and know we have earned a repeat customer. Congratulations on your new Honda! We hope you are enjoying it, and we look forward to your next visit! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 06, 2014

GREAT JOB I LIKED EVERYTHING I WAS TAKEN CARE OF QUICK AND KINDLY. I WAS SO HAPPY WITH MY SERVICE I DONT THINK I WILL GO ANYWHERE ELS AS LONG AS I OWN MY CAR More

by THESGTCUPCAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK PICARD
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this positive feedback! We're very happy to hear that your service experience was professional and efficient. If you have any additional needs, please don't hesitate to reach out to us. We look forward to your next visit! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 06, 2014

Good customer service Sam Sultan is very nice person, Polite, Good way of dealing and understanding the customer needs. He is marvelous person. He is very Co-Operative. More

by Sandeep Kang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Nov 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our Sam was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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