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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
1,005 Reviews

1,005 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 30, 2024

Everything was great but my 1 issue is that I did not get a reminder sticker in my window for my next service. More

by Chrissyejohnson@gmail.com
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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April 30, 2024

It was fast and easy, great customer survive and enjoyed how quick it was. Thanks More

by Axeenriquez24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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April 30, 2024

Fast and complete service. They showed me where my car needed work and what I can do to take care of it More

by juandvacaeelrs25
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Recommend Dealer
Yes
Employees Worked With
Service
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April 30, 2024

Friendly and fast service when I needed it the most! Car was ready within 20 minutes. More

by karlagirlk
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Johnathan Romero
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April 30, 2024

Had my tires rotated, got my car back and it said tire pressure low brought it back 2 times before they resolved the issue. More

by ebrocket991
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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April 30, 2024

The service was excellent! Friendly and welcoming environment. Would be returning for my service here again More

by desireeponce
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
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April 30, 2024

Great service. Love my service Advisor Julie. Been going to Norm Reeves Cerritos for many years. More

by letiabrego7
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Canales
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April 30, 2024

I was very happy with the service. Leo was very helpful and professional. I definitely would bring my car to this dealership when there is an issue. More

by ncnguyen95
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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April 29, 2024

For those of us not excited by composing verbatim comments. I guess that we’ve reached fifteen words. More

by sbrenton0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service department
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Apr 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We appreciate your honesty and will use it to improve our services.

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April 27, 2024

The service is great on my Honda ! I like going to Norm Reeves Dealership! Thank you to all the Service advisors especially Javier More

by Princessa06088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a great experience at Norm Reeves Dealership. We'll be sure to pass your appreciation along to Javier and our service team. See you next time!

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