Norm Reeves Honda Superstore Cerritos - Service Center

Very good service and excelent attention, fast service and comminication was also good and delivery on time and comminication was also good and delivery on time More

My service technician was amazing, fast and efficient. I was in and out in two hours. He explained everything well and I left with no questions and an understanding of my service I was in and out in two hours. He explained everything well and I left with no questions and an understanding of my service More

Worse experience Iva head and I have been getting my car service for 10 years here now. First time being dissatisfied service for 10 years here now. First time being dissatisfied More

Great service very professional I couldn’t ask for a better service rep. Would recommend to other friends. better service rep. Would recommend to other friends. More

Inside deep scratches when seat was getting fix. They don't think they should fix their mistake. They don't think they should fix their mistake. More

Disappointed after having to return to the service dpt for a mistake that was made on their end the first time around…getting my vehicle back the second time was an even bigger disappointment. My vehicl for a mistake that was made on their end the first time around…getting my vehicle back the second time was an even bigger disappointment. My vehicle now has a deep scratch and a ding/chipped off paint, if you run your fingernail through the scratch you can feel how deep it is. Mind you I have a black car. I appreciate the help with the service at the end of the day but disappointed how Honda treats their client’s vehicles. And yes I would like for someone to reach out to resolve this issue. More

I have always come to this dealership and had a great service. This time was the worst service. I don’t think I am coming back here. The person who was in charge of the service on my car was terrible. service. This time was the worst service. I don’t think I am coming back here. The person who was in charge of the service on my car was terrible. More

Very helpful dealer. Nice service department and very helpful. Explained everything straight forward. Wait time was reasonable. Nice service department and very helpful. Explained everything straight forward. Wait time was reasonable. More

I was helped by Julie Canales, she was professional, pleasant, and approached me with a smile, which made me feel welcomed as a customer. I appreciate this kind of service, as now a days this is not th pleasant, and approached me with a smile, which made me feel welcomed as a customer. I appreciate this kind of service, as now a days this is not the norm. Called me to inform of issue on my 2017 Honda Accord, good service to keep the customer updated. Thank you, Julie, keep that nice smile when helping customers that’s a plus. Also a big thank you to the Service Manager, Christina Ortega, due to the questions I had regarding the issue with the air conditioner, she explained the issue found in my vehicle, and what it should be versus the issue found regarding my air conditioner. Keep up the good work Christina and Julie, asset to Norm Reeves Honda of Cerritos. More

Excellent Good Nice Friendly Good service Honestly Clean On time Sincerely Near by Nice people Honestly Clean On time Sincerely Near by Nice people More